Resident parking permit system: changes in 2025

Managing permits online

A new online resident parking permit system will replace our existing system later in 2025, introducing  changes to the current parking permit processes:

• replacing our existing online forms with new, simplified versions. This will allow you to easily apply, renew, or update their permits online

• managing all aspects of your resident’s parking permit online. You can opt to fully manage your permits online. Hardcopy letters will be available for anyone who needs them

• payment at the point of application. Payment will be required when making a change request or applying for a new parking permit. You will receive a pre-approval permit while your application is processed, to allow parking in the borough until you receive your official parking permit

• faster approvals and shorter wait times. You will receive your official permits faster through automated processes

• tracking the application. If you provide accurate contact details, you will receive real-time notifications as your application progresses

• payment options to suit residents’ preferences. This will include subscription payments

Contact us

If you have questions or feedback, contact:

• email: [email protected]
• telephone: 020 7361 4381
• in writing: Resident Parking, Kensington Town Hall, Hornton Street, W8 7NX