Accessible transport

Accessible Transport Services and Disabled Badge Applications – Service Update

The Accessible Transport Service is currently processing applications for concessions and Disabled Blue Badges.

Applications are being assessed within up to 12 weeks of receipt. To help us process your application as quickly as possible, please ensure that all required supporting documentation and any applicable payment are submitted at the time of application. Missing information may result in delays.

Due to a high volume of applications, some customers may experience longer processing times than usual. Our team is actively reviewing applications and will contact you if any further information is required or once a decision has been made.

To allow staff to focus on processing applications, we kindly ask that you do not contact the team for progress updates.

Last updated: 16 September 2026

Services

Community Transport

A scheme to help groups who need transport for trips or events

Disabled parking for visitors

Information on the 'Blue Badge' scheme which does not apply in central London and the benefits a blue badge gives in the borough.

Freedom Pass

Information on the two types of Freedom Pass which are only available to people who are resident in London.

Taxicards

Subsidised travel in licensed vehicles to London residents who have serious mobility or sight impairments

Suggest a new Blue Badge bay

Suggest a location for new Blue Badge disabled parking bays.