Street cleaning services

Our charter

We aim to maintain a good standard of street cleanliness between:

  • 8am to 8pm in residential streets
  • 8am to 11pm in shopping areas and other busy streets
  • 24 hours a day in main shopping streets

We also aim to:

  • remove all litter, dog mess and autumn leaves
  • remove all fly tipped materials on the day we are notified or within 24 hours
  • empty all litter bins once a day
  • empty litter bins in main shopping streets three times a day
  • undertake intensive cleaning for all major events such as the Notting Hill Carnival

Enhanced neighbourhood clean up

We are completing a year-long programme of enhanced street cleaning and graffiti clearance as part of plans to tackle anti-social behaviour and enviro-crime across the borough. Our new teams will be going ward by ward, from July 2023 to July 2024, using new equipment to tackle grime.

Private street services

If you want to arrange cleansing, sweeping or lighting for a private street please phone¬†020 7341 5106 or email [email protected].

If this is already in place on your private street and you want to report and problem, call 020 7361 3001 or email [email protected].

Report a problem

If you have a query or complaint about street cleaning or litter, call Streetline on 020 7361 3001 or email [email protected].¬†

Last updated: 5 July 2023