Extend a suspension
If you want to extend a suspension, you must tell us in writing by 3pm on the working day before it runs out.
Write to our customer services section:
- email: email@example.com
- fax: 020 7368 0290
Where chargeable days are not booked as cumulative, seven consecutive days are required between the end of an application and the start of a new one for the same location and by same applicant.
If you don't extend your suspension before it runs out:
- the bay or bays you wanted to suspend will be available to the public again
- we will treat your request as a new application and you will need at least ten or two working days' notice depending on the type of bay
You need to pay extra fees when you apply for an extension.
If you finish using a suspended bay early, send confirmation by email to: firstname.lastname@example.org or by fax on 020 7368 0290.
If you are entitled to a refund, we will send it to you.
We only pay refunds for whole days.
If you have only used the suspended bay for part of the day and you no longer need it, please contact us by fax. We can lift the suspension so that resident permit holders can use it again.