Accessible transport
Accessible Transport Service response times
The Accessible Transport Service response time for all concessions is up to 12 weeks for all new concessions. In order to allow us to meet our 12 week target and the quickest way to ensure there are no delays is for all the documentation and payment if applicable, are sent in with the application.
Last updated: 20 October 2022
Disabled Badge Applications – Service Update
We are currently experiencing delays in processing Disabled Badge applications due to a backlog of work. Our team is actively processing applications and will contact you directly if we need further information or once your application has been reviewed.
Please do not contact the team to request an update at this time.
Last updated: 30 June 2026
Services
Community Transport
A scheme to help groups who need transport for trips or events
Disabled parking for visitors
Information on the 'Blue Badge' scheme which does not apply in central London and the benefits a blue badge gives in the borough.
Freedom Pass
Information on the two types of Freedom Pass which are only available to people who are resident in London.
Taxicards
Subsidised travel in licensed vehicles to London residents who have serious mobility or sight impairments
Suggest a new Blue Badge bay
Suggest a location for new Blue Badge disabled parking bays.