Local Support Payments

If you live in Kensington and Chelsea and you need help due to an emergency or a crisis, you may be entitled to a Local Support Payment. You may also qualify if you need help to remain or settle in the community.

The payments are not given as cash but as usually good quality, second hand furniture or white goods (for example, refrigerators or washing machines) or store vouchers for specific goods.

You can only claim for Local Support Payments if you:

  • are claiming a qualifying benefit*, or about to claim one because you are leaving care or an institution such as hospital or prison
  • live in Hammersmith & Fulham, Kensington and Chelsea or Westminster, or have been housed elsewhere by one of these boroughs
  • do not have too much in savings, and not have had more that two Local Support Payments in the last 12 months.

How to apply

If you think that you may be entitled to a payment, you can apply online for a Local Support Payment for:

Kensington and Chelsea


Hammersmith & Fulham




You can also apply over the telephone on 020 7745 6464 between 8.30am and 5.00pm, Monday to Friday.

* Income Support, Employment and Support Allowance (ESA), Income based Jobseeker’s Allowance, Pension credit, Incapacity Benefit, Disability Living Allowance, Personal Independence Payment, Attendance Allowance, maximum Universal Credit (where the latest award has not been reduced by earnings or other income).

If you do not qualify for a Local Support Payment, we have compiled a list of other help and advice services.