Rubbish collections
When temperatures reach 30 degrees Celsius or more, our refuse collectors and street cleaners will start earlier and take more regular breaks.
Bin collections and street cleaning will start from 5:30am. Help us by making sure your waste is ready to be collected by this time.
Services
Rubbish collections
What we collect
Information on what household waste we can and can't collect from residential properties.
Bulky household waste collections
If you have bulky waste, find out how to book our Too Big for the Bin collection service.
Hazardous waste
How to dispose of hazardous waste.
Rats and rubbish collections
Information on pest control, how to discourage rats and mice infestations, and your responsibilities.
Estate and mansion block residents
Rubbish and recycling collections for estate and mansion block residents
Fly tipping
Information on how to report fly tipping. We require details including location, date, time and registration number of vehicle used.
Dustbins
Tenants and property owners need to provide their own bins.
DIY waste
How to dispose of construction and DIY waste.
Waste Management online feedback
Terms and conditions for special collections
Information on the terms and conditions of special collections for the 'too big for the bin' service including items which can be collected.