Customer satisfaction questionnaire
The Registrars department at the Royal Borough of Kensington and Chelsea has a long history of excellent customer service. Your views are important to help us further improve the service that we provide.
If you have used one of our services, we are keen to hear your views on the service you received. Whether this was for a happy occasion such as a marriage ceremony or the registration of a birth, or a sadder occasion such as the registration of a death of a loved one. Your views are important to us so that we can understand what we are doing well, and what we can improve on.
We would therefore be extremely grateful if you were able to take a minute to complete our short survey. All responses are anonymous and will be used solely for the purpose of improving our customer service.