Hate Crime

Information about hate crime and support available

Hate incidents and hate crimes are acts where the offender has chosen a victim specifically because of the type of person they think they are, or perceive them to be. This could be because of disability, race or ethnicity, faith, religion or belief, sexual orientation, gender identity or lifestyle choices.

A victim does not have to be a member of the group at which the hostility is targeted. In fact, anyone could be a victim of a hate crime.

Hate crime includes physical and verbal attacks, vandalism and graffiti, cyber bullying, abusive text messaging and hate mail, offensive signs or gestures, threatening behaviour. These incidents can be committed against a person or property.

Hate crime is against the law. You do not have to tolerate hate crime and reporting any incident, no matter how minor can make a difference.

By reporting these incidents, you may be able to prevent them from happening again. You will also help the police understand the extent of hate crime in your local area so they can better respond to it.

How to report a hate crime

There are several ways you can report a hate crime, whether you have been a victim or a witness. You can also report a hate crime on behalf of someone else.

In an emergency

  • Call the police on 999

If you are deaf, deafened, hard of hearing or have a speech impairment, a text phone is available:

  • In an emergency, text 18000
  • Non-emergency, text 18001 101

Remember when speaking to the police you can speak in confidence, by giving as much information as possible you are ensuring that they can investigate fully and have the ability to prosecute the offender(s) where possible.

Report online


  • If you do not want to talk to the police, you can still report hate crime to Crimestoppers. They can be contacted anonymously by phone on 0800 555 111 or visit Crimestoppers.

Organisations that can help

Metropolitan Police ServiceThe police can offer support and give practical assistance and advice to help you decide what to do next. For an immediate response call 999, or the police non-emergency number 101.

Victim SupportThe Victim Support Advocacy Project provides dedicated support and assistance, via a specially trained Victim Advocate (based in Earls Court) to residents of Kensington and Chelsea who have experienced and/or witnessed hate crime. The Victim Advocate Projects provides a range of services, including but not limited to: helping you understand what hate crime is; helping you to identify and build your confidence in reporting hate crime, providing assurance and validating your experience. Practical support provided also includes engaging in personal safety planning, provision of personal alarms etc., with the view of improving your sense of security. Finally the Victim Advocate can also signpost and refer you to third party organisations for further support if needed.

To find out more, you can contact Victim Support on Freephone 0808 168 9291

Al-Hasaniya Moroccan Women's ProjectAl-Hasaniya serves the needs of Moroccan and Arabic-speaking women and their families in Kensington and Chelsea. They can be contacted on 020 8969 2292 or email zohra@al-hasaniya.org.uk.

Full of LifeFull of life is a charity that supports and provides services to parent carers and their disabled children/adults in Kensington and Chelsea. They can be contacted on 020 8962 9994 or email office@fulloflifekc.com.

Action Disability Kensington and Chelsea ActionAction Disability Kensington and Chelsea (ADKC) is a user-led disabled people’s organisation supporting local disabled people to live independently and campaign for an inclusive society which does not discriminate against disabled people.
They can be contacted on 020 8960 8888 or email adkc@adkc.org.uk.

Making Communities Work and GrowMaking Communities Work and Grow (MCWG) works with young people and families from all backgrounds, including those predominantly from Moroccan and Arab speaking communities, to encourage them to achieve their full potential and to participate as active citizens in improving the social, cultural and economic future of their community. They can be contacted on 020 8969 0722 or email nabil@mcwg.org.uk.