Domestic abuse and the Sanctuary Scheme

Domestic abuse includes any incident of threatening behaviour, violence or abuse (psychological, physical, sexual, financial or emotional) between people over the age of 16 who are or have been intimate partners or family members. It can affect women and men in both heterosexual and gay relationships. If you or someone you know is a victim of domestic violence, we can direct you to a variety of locally based services that offer free and confidential help.

If you are in need of emergency accommodation, you can approach the Council directly. If you would like to be interviewed by someone of the same gender, this can be arranged, but you must let us know when you come to the Council.

In an emergency always dial 999.

If you are a social housing tenant with the Council, a housing trust or a housing association, please also see our factsheet:

Sanctuary Scheme

We believe is it important for victims of domestic abuse to be able to remain in their homes if they wish and to feel safe there.

The Sanctuary Scheme is a free scheme for anyone who is affected by domestic abuse and wants to improve the safety and security of their home, where:

  • it is safe for them to do so,
  • it is their choice,
  • and the perpetrator does not live in the accommodation.

The scheme offers a range of works to increase safety. Every response is tailored to meet the needs of each individual, but standard works can include changing windows and door locks, installing grilles, and strengthening doors.

For more information, please contact Violence against Women and Girls Lead, Shabana Kausar by emailing shabana.kausar@rbkc.gov.uk. You can also contact the Community Safety Team by emailing commsafe@rbkc.gov.uk.

For more information about how the Council can help, please visit the local Safeguarding Children webpage

For more information, useful links and contact details of organisations who can help those affected by domestic abuse please visit our Organisations webpage.