Customer Service Centre

Telephone: 020 7361 3000

All lines are open Mon-Fri 8.30am-5.30pm unless otherwise stated
Please note, calls are recorded for security and training purposes.

Contact details for other services are available on the Telephone and email webpage. 


Address

Customer Service Centre
Town Hall
Hornton Street
W8 7NX

What to expect when you visit the customer service centre


Opening hours

Day Opening hours
Monday 08:30 - 17:00
Tuesday 08:30 - 17:00
Wednesday 08:30 - 17:00
Thursday 08:30 - 17:00
Friday 08:30 - 17:00
Saturday Closed
Sunday Closed

Directions

Underground: High Street Kensington Station (District and Circle lines)

Buses: 328, 28, 49, 27, 9, 10, 52, 70, 452, C1