Report a health and safety concern

Tell us about concerns around health and safety.

You can tell us about concerns around hotels, leisure premises, nurseries and playgroups, offices, pubs and clubs, museums (privately-owned), places of worship, restaurants and shops.

Before you start

You will need to tell us:

  • details of the problem or incident, with any evidence
  • location of the problem

We may also ask for your contact details.

How to report a problem

Email: [email protected]
Phone: 020 7361 3002

Things you can report

You can report problems such as:

  • asbestos
  • bats, bedbugs, cockroaches, mice, rats or other pests
  • defective drains
  • health and safety at events
  • smoking in a smoke-free area
  • water quality issues
  • workplace concerns, incidents or accidents

What will happen to my report?

We will email you to confirm we have received your report and are dealing with it.

You should expect a response within 5 working days.

Last updated: 30 January 2026