Report a road or pavement problem

Report a street problem including potholes, a hazard on a road or pavement or damaged manholes.

You can report faults with traffic lights and other road issues to Transport for London.

Before you start

You will need to tell us:

• details of the problem, with any evidence
• the location

We may also ask for your contact details.

How to report a problem

Email: [email protected]

Things you can report

You can report problems such as:

• abandoned cones and barriers
• broken guard rails
• broken or loose kerbs
• damaged benches
• damaged or missing bollards
• damaged pavements
• damaged manhole or utilities cabinets
• defective utilities reinstatements
• dips in the road
• materials and rubble on highway
• potholes and other road damage
• traffic caused by roadworks

What will happen to my report?

We will email you to confirm we have received your report and are dealing with it.

You should expect a response within 5 working days.