Report a tree problem
Report a problem with trees managed by the council.
Before you start
You will need to tell us:
- details of the problem, with any evidence
- location of the tree
- your contact details
How to report a problem
- Council housing properties
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Contact the housing department for any issues to do with trees on council estates.
Email: [email protected]
- Council land
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Contact the trees team for issues on other council land.
Email: [email protected]
- Housing association properties
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Contact the housing association directly.
- Privately-owned land or garden squares
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Contact the landowner if the tree is on privately-owned land. The council has limited powers to help with trees in neighbouring gardens.
- Red route streets managed by Transport for London (TfL)
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Contact TfL Street Care for problems with trees on the following streets:
- Addison Crescent – south section
- Addison Road
- Brompton Road – from junction with Cromwell Gardens
- Chelsea Embankment
- Cheyne Walk – from junction with Cremorne Road to junction with Beaufort Street
- Cremorne Road
- Cromwell Gardens
- West Cromwell Road
- Cromwell Road
- Earl’s Court Road – from junction with Pembroke Road south
- Edith Grove
- Finborough Road
- Gunter Grove
- Holland Road
- Pembroke Road – from junction with Cromwell Crescent east
- Redcliffe Gardens
- Warwick Crescent
- Warwick Gardens
- West Cromwell Road
Phone: 0343 222 1234
What will happen to my report?
We will email you to confirm we have received your report and are dealing with it.
You should expect to receive a response within 5 working days.
Last updated: 30 January 2026