Telephone and email

Telephone numbers and email addresses

All lines are open from Monday to Friday between 8.30am and 5.30pm unless otherwise stated.
Please note, calls are recorded for security and training purposes.


Sign language service

British Sign Language users can contact us using a sign language interpreter: visit the InterpretersLive! page for more information.


Accessible transport

Tel: 020 7361 2390
Email: accessible.transport@rbkc.gov.uk

For more information visit the Accessible Transport webpages.


Arts and leisure

Tel: 020 7361 3003
Email: artsandleisure@rbkc.gov.uk

For more information visit the Leisure and culture webpages.


Benefits

Tel: 020 7361 3006
Email: benefits@rbkc.gov.uk 

For more information visit the Advice and benefits webpages.


Council tax

Tel: 020 7361 3005
 
For more information visit the Council Tax webpages.
 

Electoral services

Tel: 020 7361 3444
Email: elect@rbkc.gov.uk

For more information visit the Electoral Services webpages.


Education

Tel: 020 7361 3009
Email: educationline@rbkc.gov.uk

For more information visit the Children and education webpages. 


Environmental health

Tel: 020 7361 3002
Email: environmentalhealth@rbkc.gov.uk

Outside working hours emergency calls are transferred to an Out of Hours Service. For more information visit the Environmental Health webpages. 


Family information service

Tel: 020 7361 3302
Email: fis@rbkc.gov.uk 

For more information visit the Family Information Service webpages.


Housing

Tel: 020 7361 3008
Email: housing@rbkc.gov.uk

Outside working hours emergency calls to the Homelessness Placement Unit are transferred to an Out of Hours Service. For more information visit the Housing webpages. 


Land charges

Tel: 020 7361 3554


Libraries

Tel: 020 7361 3010
Email: information@rbkc.gov.uk

Mon, Tue, Thurs 8.30am-8pm; Wed, Fri 8.30am-5.30pm; Sat 9.30am-5pm; Sun 1pm-5pm

For more information visit the Libraries webpages.


Parking: General enquiries and Penalty Charge Notices (PCNs) 

Tel: 020 7361 4380
Email: enquiries@rbkcparking.com

For more information visit the Parking, transport and streets webpages.


Parking permits (new applications)

Tel: 020 7361 4381
Email: residentparking@rbkc.gov.uk

For more information visit the Apply for a resident's permit webpages.


Parking permits (renewals)

Tel: 020 7361 3019
Email: residentparking@rbkc.gov.uk

For more information visit the Renew a Parking Permit webpages.


Planning

Tel: 020 7361 3012
Email: planning@rbkc.gov.uk

For more information visit the Planning and Building Control webpages.


Registrars

Tel: 020 7361 4100
Email: registrars@rbkc.gov.uk

For more information visit the Births, Deaths and Marriages webpages.


Streetline

Tel: 020 7361 3001
Email: streetline@rbkc.gov.uk

Fore more information please visit the Bins and recycling webpages.


Social Services

Tel: 020 7361 3013
Email: socialservices@rbkc.gov.uk

Outside working hours emergency calls are transferred to an Out of Hours Service.

For more information visit the Health and Social Care webpages.


Tell Us Once (bereavement service)

Tel: 020 7361 3940