Telephone and email

Telephone numbers and email addresses

All lines are Mon-Fri 8.30am-5.30pm unless otherwise stated
Please note, calls are recorded for security and training purposes.


Sign language service

British Sign Language users can contact us using a sign language interpreter: visit the InterpretersLive! page for more information.


Accessible transport

Tel: 020 7361 2390
Email: accessible.transport@rbkc.gov.uk

For more information visit the Accessible Transport webpages.


Arts and leisure

Tel: 020 7361 3003
Email: artsandleisure@rbkc.gov.uk

For more information visit the Leisure and culture webpages.


Benefits

Tel: 020 7361 3006
Email: benefits@rbkc.gov.uk 

For more information visit the Advice and benefits webpages.


Council tax

Tel: 020 7361 3005
 
For more information visit the Council Tax webpages.
 

Electoral services

Tel: 020 7361 3444
Email: elect@rbkc.gov.uk

For more information visit the Electoral Services webpages.


Education

Tel: 020 7361 3009
Email: educationline@rbkc.gov.uk

For more information visit the Children and education webpages. 


Environmental health

Tel: 020 7361 3002
Email: environmentalhealth@rbkc.gov.uk

Outside working hours emergency calls are transferred to an Out of Hours Service. For more information visit the Environmental Health webpages. 


Family information service

Tel: 020 7361 3302
Email: fis@rbkc.gov.uk 

For more information visit the Family Information Service webpages.


Housing

Tel: 020 7361 3008
Email: housing@rbkc.gov.uk

Outside working hours emergency calls to the Homelessness Placement Unit are transferred to an Out of Hours Service. For more information visit the Housing webpages. 


Land charges

Tel: 020 7361 3554


Libraries

Tel: 020 7361 3010
Email: information@rbkc.gov.uk

Mon, Tue, Thurs 8.30am-8pm; Wed, Fri 8.30am-5.30pm; Sat 9.30am-5pm; Sun 1pm-5pm

For more information visit the Libraries webpages.


Parking: General enquiries and Penalty Charge Notices (PCNs) 

Tel: 020 7361 4380
Email: enquiries@rbkcparking.com

For more information visit the Parking, transport and streets webpages.


Parking permits (new applications)

Tel: 020 7361 4381
Email: residentparking@rbkc.gov.uk

For more information visit the Apply for a resident's permit webpages.


Parking permits (renewals)

Tel: 020 7361 3019
Email: residentparking@rbkc.gov.uk

For more information visit the Renew a Parking Permit webpages.


Planning

Tel: 020 7361 3012
Email: planning@rbkc.gov.uk

For more information visit the Planning and Building Control webpages.


Registrars

Tel: 020 7361 4100
Email: registrars@rbkc.gov.uk

For more information visit the Births, Deaths and Marriages webpages.


Streetline

Tel: 020 7361 3001
Email: streetline@rbkc.gov.uk

Fore more information please visit the Bins and recycling webpages.


Social Services

Tel: 020 7361 3013
Email: socialservices@rbkc.gov.uk

Outside working hours emergency calls are transferred to an Out of Hours Service.

For more information visit the Health and Social Care webpages.


Tell Us Once (bereavement service)

Tel: 020 7361 3940