Coronavirus (COVID-19)

NHS, Public Health England and UK Government advice

Local Coronavirus Alert Levels

The Government has introduced a new three tier system to help control the spread of Coronavirus.

General advice to all residents

How to reduce the spread of Coronavirus; symptoms; and the Government’s new Test and Trace scheme.

NHS advice for people at higher risk.

Coronavirus can make anyone seriously ill. Some people will need to take extra steps to avoid...

Download the NHS Test and Trace app

It is the fastest way to see if you're at risk from coronavirus and help protect you.

Wearing face coverings

Unless you are exempt, you should wear a face covering in places where it's hard to stay away from...

Testing and tracing for Coronavirus

Information about testing for Coronavirus and what to do if you are contacted by the NHS Test and...

Every Mind Matters

Expert advice and practical tips to help you look after your mental health and wellbeing.

Mental health support for children and young people

GOV.UK advice for parents and carers on looking after the mental health and wellbeing of children.

Supporting mental wellbeing for adults

Digital mental wellbeing support for anyone living or working in London.

Guidance for households with possible Coronavirus infection

GOV.UK Stay at home guidance for households with possible Coronavirus infection.

General advice and support available from the Government

Find our more about how to protect yourself and others, financial support and travel advice.

Coronavirus FAQs: what you can and can't do

GOV.UK guidance on the plan to return to life as near normal as possible

Support for vulnerable residents

COVID-19 Hub

The COVID-19 Hub has been set up for residents to get the help and support they need.

Contact us by email or telephone

Telephone numbers and email addresses of the COVID-19 Hub and council services.

Covid-19: Hub Privacy Notice

This Privacy Notice explains how the council uses the information it collects through the COVID-19...

Support for residents and Council service information updates

COVID-19: Financial support during self-isolation

If you are employed or self-employed and have been told by the NHS to self-isolate, you may be...

COVID-19: Domestic abuse support

Information and support for people experiencing domestic abuse.

COVID-19: Benefits service

Information and support with benefits.

COVID-19: Bins and recycling

Information about rubbish collections.

COVID-19: Births, deaths and registrar services

Information and support with births, deaths, marriages and citizenship.

COVID-19: Support for businesses and the self-employed

COVID-19: Children, education and returning to school

Advice for parents, schools, nurseries and children’s centres.

COVID-19: Paying your Council Tax

Help and support with paying your Council tax and what to do if your circumstances have changed.

COVID-19: Council and Committee Meetings

How the Coronavirus is affecting decision-making meetings, like Planning and Licensing Committee...

COVID-19: Noise and Nuisance and the local environment

Reporting noise problems and how the Coronavirus is affecting this service.

COVID-19: Grenfell Response and Recovery

Information and support with Grenfell Response and Recovery.

COVID-19: Health and Social Care

Information about Coronavirus and how to maintain and support you health and mental wellbeing.

COVID-19: Housing and homelessness

Information about critical housing needs and repairs, hardship support and homelessness advice.

COVID-19: Leisure and culture

Information about parks and playgrounds and closures of Museums, Leisure Centres and public toilets.

COVID-19: Libraries

Three libraries are now open to residents and the Council’s virtual library offer is still...

COVID-19: Parking, permits and streets

Information about parking near hospitals, permit renewals and online applications.

COVID-19: Planning and Building Control

Information about new and existing planning applications and how the Coronavirus is affecting this...

COVID-19: Related scams

Protect yourself and your business from scammers related to coronavirus.

COVID-19: Community centres

Information about reopening of community centres the services they can provide.

COVID-19: Testing and Tracing for Coronavirus

Information on trace and testing and the Outbreak Control Plan.

Volunteering, community and faith updates

COVID-19: Volunteering and how you can help the community

Volunteering and advice for communities, resident associations and the voluntary sector.

COVID-19: Faith group updates

Information and guidance on religious holidays during COVID-19.