Coronavirus (COVID-19)

NHS, Public Health England and UK Government advice

Local Coronavirus Alert Levels

The Government has introduced a new three tier system to help control the spread of Coronavirus. 

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General advice to all residents

How to reduce the spread of Coronavirus; symptoms; and the Government’s new Test and Trace scheme.

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NHS advice for people at higher risk.

Coronavirus can make anyone seriously ill. Some people will need to take extra steps to avoid...

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Download the NHS Test and Trace app

It is the fastest way to see if you're at risk from coronavirus and help protect you.

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Wearing face coverings

Unless you are exempt, you should wear a face covering in places where it's hard to stay away from...

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Testing and tracing for Coronavirus

Information about testing for Coronavirus and what to do if you are contacted by the NHS Test and...

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Every Mind Matters

Expert advice and practical tips to help you look after your mental health and wellbeing.

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Mental health support for children and young people

GOV.UK advice for parents and carers on looking after the mental health and wellbeing of children.

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Supporting mental wellbeing for adults

Digital mental wellbeing support for anyone living or working in London.

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Guidance for households with possible Coronavirus infection

GOV.UK Stay at home guidance for households with possible Coronavirus infection.

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General advice and support available from the Government

Find our more about how to protect yourself and others, financial support and travel advice.

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Coronavirus FAQs: what you can and can't do

GOV.UK guidance on the plan to return to life as near normal as possible

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Support for vulnerable residents

COVID-19: Clinically vulnerable people (formerly shielding)

The Government’s Local Support Scheme for people identified as being clinically vulnerable.

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COVID-19: Support with food and other essentials

Information on support with food and other essentials.

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Contact us by email or telephone

Telephone numbers and email addresses of the COVID-19 Hub and council services.

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Covid-19: Hub Privacy Notice

This Privacy Notice explains how the council uses the information it collects through the COVID-19...

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Support for residents and Council service information updates

COVID-19: Financial support during self-isolation

If you are employed or self-employed and have been told by the NHS to self-isolate, you may be...

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COVID-19: Support with food and other essentials

Information on support with food and other essentials.

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COVID-19: Domestic abuse support

Information and support for people experiencing domestic abuse.

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COVID-19: Benefits service

Information and support with benefits.

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COVID-19: Bins and recycling

Information about rubbish collections.

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COVID-19: Births, deaths and registrar services

Information and support with births, deaths, marriages and citizenship.

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COVID-19: Support for businesses and the self-employed

COVID-19: Support for businesses and the self-employed

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COVID-19: Children, education and returning to school

Advice for parents, schools, nurseries and children’s centres.

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COVID-19: Paying your Council Tax

Help and support with paying your Council tax and what to do if your circumstances have changed.

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COVID-19: Council and Committee Meetings

How the Coronavirus is affecting decision-making meetings, like Planning and Licensing Committee...

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COVID-19: Noise and Nuisance and the local environment

Reporting noise problems and how the Coronavirus is affecting this service.

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COVID-19: Grenfell Response and Recovery

Information and support with Grenfell Response and Recovery.

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COVID-19: Health and Social Care

Information about Coronavirus and how to maintain and support you health and mental wellbeing.

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COVID-19: Housing and homelessness

Information about critical housing needs and repairs, hardship support and homelessness advice.

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COVID-19: Leisure and culture

Information about parks and playgrounds and closures of Museums, Leisure Centres and public toilets.

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COVID-19: Libraries

Three libraries are now open to residents and the Council’s virtual library offer is still...

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COVID-19: Parking, permits and streets

Information about parking near hospitals, permit renewals and online applications.

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COVID-19: Planning and Building Control

Information about new and existing planning applications and how the Coronavirus is affecting this...

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COVID-19: Related scams

Be on the lookout for Coronavirus related scams.

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COVID-19: Reopening of community centres

Information about reopening of community centres the services they can provide.

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COVID-19: Testing and Tracing for Coronavirus

Information on trace and testing and the Outbreak Control Plan.

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Support for Businesses and the Self-employed

COVID-19: Support for businesses and the self-employed

COVID-19: Support for businesses and the self-employed

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Customer demand is biggest concern for K&C businesses in survey

Results from a business survey in Kensington and Chelsea show the biggest challenges, concerns and...

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COVID-19: Guidance for operating your business

Guidance for operating your business.

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Volunteering, community and faith updates

COVID-19: Volunteering and how you can help the community

Volunteering and advice for communities, resident associations and the voluntary sector.

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COVID-19: Faith group updates

Information and guidance on religious holidays during COVID-19.

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COVID-19: Community updates enewsletter

Read our enewsletters for all the latest information on how the Council is helping residents and...

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