COVID-19: Births, deaths and registrar services

Information and support with births, deaths, marriages and citizenship

Service disruption
Chelsea Old Town Hall is only open for pre-approved appointments only. To book an appointment to register a death over the telephone, register a birth, give notice of intention to marry or enter into a civil partnership, please follow the guidelines below.

Register a death

How to register a death

Due to the ongoing pandemic, Kensington and Chelsea Register Office is closed to the public. All deaths will now be registered by telephone appointments only.

There is no longer a requirement for relatives to collect the Medical Certificate of Cause (MCCD) as the hospital or GP surgery will scan a copy of the relevant paperwork, and we will contact you for an appointment.   

The green certificate for burial or cremation will be transmitted electronically to the crematorium or cemetery office.

Book to register a death by phone 

Who can register a death?

The following people can register a death:

  • a relative (for example husband/wife or civil partner, brother or sister)
  • a person who was present at the death
  • the occupier of the premises where the death occurred
  • the person arranging the funeral including the funeral director 

What information needs to be supplied to the registrar?

The registrar will need to know the following information:

  • the date and place of death
  • the deceased’s last (usual) address
  • the deceased’s full names and surnames (and the maiden surname where appropriate)
  • the deceased’s date and place of birth (town and county if born in the United Kingdom, and country if born abroad)
  • the deceased’s occupation and the name and occupation of their spouse, and of previous spouses (if appropriate)
  • whether the deceased was receiving a pension or allowance from public funds
  • if the deceased was married, the date of birth of the surviving widow or widower

Documents provided by the registrar

  • Green certificate for burial or cremation - separate procedures apply where the death has been referred to the Coroner
  • form for the Department of Work and Pensions 
  • Unique number to access the Tell Us Once service
  • Death certificate (these will be sent in the post to you)


  • £11 per certificate


Out of Hours Emergency Service: 0207 361 3000 

Bereavement support  

If you have lost a loved one there is support available to help you at this time. See the Bereavement support page for further details.

Register a birth

Congratulations on the birth of your baby.

We would like to thank you for your patience whilst register offices across the country recover their ability to deliver services safely.

Birth registrations are currently taking place at Chelsea Old Town Hall by appointment only and measures are in place to ensure your safety. 

You can use the link below to book an appointment to register the birth of your baby.

book an appointment to register a birth


Who should attend the appointment?

  • If you are married or in a civil partnership, only one parent needs to attend the appointment.
  • If the parents are not married or in a civil partnership, both parents must attend together.
  • It is safer to not bring your baby.
  • In normal times, registrars love to see the baby, but in these times, we strongly advise you to be cautious about bringing your baby.
  • Make every effort you can to not bring your baby with you. If this is impossible, consider whether the registration can wait a bit longer.
  • The temporary entry points do not have step-free access and will be difficult for pushchairs.

You must not come to Chelsea Old Town Hall if you have symptoms of the Coronavirus or you have been in close contact with someone who has symptoms, or if your household is isolating.

If you have any questions, please email us at:

Notice of Intention to Marry or enter into Civil Partnership

We would like to thank you for your patience whilst register offices across the country awaited permission from government to resume taking notices of intention for upcoming marriages and civil partnerships. We have now received confirmation from government that these can proceed. Chelsea Old Town Hall is committed to delivering a safe space for our service users and employees alike. We ask you to comply with the following set of procedures before you book an appointment:

  • To regulate the entry to the premises so it does not become overcrowded, you will be allowed in the Chelsea Old Town Hall 5 minutes before your appointment and no earlier.
  • We strongly recommend that you wear PPE equipment when you attend your appointment both for your safety and that of our staff.

To make an appointment, please visit the wedding website, where you will find information on what to bring to your appointment.

Please make sure you read ‘What do I need to know’ before making an appointment.

Citizenship Ceremony 

Following easing of lockdown rules, both public and private citizenship ceremonies can now recommence at Chelsea Old Town Hall.  Measures will be in place to deliver this service safely which include social distancing and limiting the number of guests allowed to attend the ceremony. Please note, when you are booking a ceremony, our booking system will offer the option to select up to six guests to attend your ceremony but you must comply with our new measures which currently includes a limit on guest numbers.

If you are booking a public ceremony, you can only invite one guest to attend your ceremony. If you have chosen a private ceremony, you may bring up to three guests. You must also select ‘no’ when asked if you wish to shake hands with the dignitary. Failure to do so may result in your ceremony being delayed.

You can choose to attend a public or private ceremony:

Public Citizenship Ceremonies

Risk assessments are currently ongoing to ensure public ceremonies are delivered and managed safely. This means public ceremonies will be available from August. Each citizen may only invite one guest to attend a public ceremony with them. There is no additional fee to pay for a public ceremony. 

Book a public ceremony using our online form.

Private Citizenship Ceremonies

If you cannot attend a public ceremony or require an urgent ceremony, you can choose a private ceremony. As private ceremonies will be taking place in a smaller room which has already completed a risk assessment, these can resume immediately and you may invite up to three guests. There is an additional fee of £200 to pay for a private ceremony.

Book a private ceremony using our online form.

If you have any questions, please email us at

If you have a question relating to another service we provide, please email us at: