COVID-19: Births, deaths and registrar services

Information and support with births, deaths, marriages and citizenship

Service disruption
While England is under a National Lockdown, the Register Office will remain open for pre-approved appointments only. To book an appointment to register a death over the telephone, register a birth, give notice of intention to marry or enter into a civil partnership or to book a public or private citizenship ceremony, please follow the guidelines below.

Wedding and civil partnership ceremonies are not permitted to take place unless under extuniating circumstances as outlined by Government. We will be contacting couples with ceremonies who might be affected.

Register a death

How to register a death

Due to the ongoing pandemic, Kensington and Chelsea Register Office is closed to the public. All deaths will now be registered by telephone appointments only.

There is no longer a requirement for relatives to collect the Medical Certificate of Cause (MCCD) as the hospital or GP surgery will scan a copy of the relevant paperwork, and we will contact you for an appointment.   

The green certificate for burial or cremation will be transmitted electronically to the crematorium or cemetery office.

Book to register a death by phone 

Who can register a death?

The following people can register a death:

  • a relative (for example husband/wife or civil partner, brother or sister)
  • a person who was present at the death
  • the occupier of the premises where the death occurred
  • the person arranging the funeral including the funeral director 

What information needs to be supplied to the registrar?

The registrar will need to know the following information:

  • the date and place of death
  • the deceased’s last (usual) address
  • the deceased’s full names and surnames (and the maiden surname where appropriate)
  • the deceased’s date and place of birth (town and county if born in the United Kingdom, and country if born abroad)
  • the deceased’s occupation and the name and occupation of their spouse, and of previous spouses (if appropriate)
  • whether the deceased was receiving a pension or allowance from public funds
  • if the deceased was married, the date of birth of the surviving widow or widower

Documents provided by the registrar

  • Green certificate for burial or cremation - separate procedures apply where the death has been referred to the Coroner
  • form for the Department of Work and Pensions 
  • Unique number to access the Tell Us Once service
  • Death certificate (these will be sent in the post to you)

Fees

  • £11 per certificate

Out of Hours Emergency Service: 0207 361 3000 

Bereavement support  

If you have lost a loved one there is support available to help you at this time. See the Bereavement support page for further details.

Register a birth

Congratulations on the birth of your baby.

The Register Office will remain open for birth registration appointments at Chelsea Old Town Hall by appointment only. Social distancing and additional measures are in place to ensure your safety.

Book an appointment to register a birth

Who should attend the appointment?

  • If you are married or in a civil partnership, only one parent needs to attend the appointment.

  • If the parents are not married or in a civil partnership, both parents must attend together.
    It is safer to not bring your baby.

  • In normal times, registrars love to see the baby, but in these times, we strongly advise you to be cautious about bringing your baby.

  • Make every effort you can to not bring your baby with you. If this is impossible, consider whether the registration can wait a bit longer. You must wear a face covering unless you are exempt.

You must not come to Chelsea Old Town Hall if you have symptoms of the Coronavirus or you have been in close contact with someone who has symptoms, or if your household is isolating.

If you have any questions, please email us at: registrars@rbkc.gov.uk.

Marriages and Civil Partnerships

To find out the latest information regarding how COVID-19 will affect your ceremony, please visit the Marry Me website.

Notice of Intention to Marry or enter into Civil Partnership

The Register Office will remain open to give notice of your intent to marry or civil partnership. Appointments are taking place in Chelsea Old Town Hall only.

We ask you to comply with the following procedures before you book an appointment:

  • To regulate the entry to the premises so it does not become overcrowded, you will be allowed in the Chelsea Old Town Hall 5 minutes before your appointment and no earlier.
  • We strongly recommend that you wear PPE equipment when you attend your appointment both for your safety and that of our staff.

To make an appointment, please visit the wedding website, where you will find information on what to bring to your appointment.

Please make sure you read ‘What do I need to know’ before making an appointment.

Citizenship Ceremony 

You can choose to attend a public or private ceremony:

Public Citizenship Ceremonies

Public citizenship ceremonies will continue in England, but only citizens will be able to attend, as guests are not permitted. If you have received your Home Office invitation letter, you can now book your ceremony. You can also choose a virtual public ceremony. Please note that you must be physically present in the United Kingdom to attend a virtual ceremony and your certificate will be posted to the address held for you by the Home Office.  

Book a public ceremony using our online form

Private Citizenship Ceremonies

You can also choose a Private Citizenship Ceremony. These can be in person at Chelsea Old Town Hall, or online in a virtual ceremony with a registrar. There is an additional fee of £200 to pay for a private ceremony and, for virtual ceremonies, you must be physically present in the United Kingdom.

Book a private ceremony using our online form

If you have a question relating to another service we provide, please email us at: registrars@rbkc.gov.uk.