COVID-19: Parking, permits and streets

Parking for critical workers

As lockdown restrictions ease over the months ahead, we have extended the scheme until June 2021. 

Critical keyworkers who are in physical contact with patients continue to be eligible for free parking in resident and pay by phone visitor bays and other essential keyworkers are eligible for a capped daily rate of £15 per day in pay by phone visitor bays. 

Approved key workers will be able to park their vehicles via the PayByPhone system in our on-street pay-by-phone visitor bays or resident parking bays where applicable.

Key workers who are registered to use the scheme via the PayByPhone system do not need to take any action. However, it is important to note that each time you arrive at an on-street parking location, please use the location code reference that you have been issued with to make sure you are not issued with a Penalty Charge Notice.

Other key workers who wish to apply to join the parking concession scheme should email for application details.

Parking permit renewals

During the COVID-19 pandemic, we offered an extended grace period for resident permit renewals. With more people now returning to work we must carry out enforcement again to keep our roads safe and passable, and so that residents continue to have the space they need to park. If your permit is due for renewal or has expired during the lockdown period, please renew it online to avoid a penalty.

Contact our customer service centre for further assistance:

  • Phone: 0207 361 4381

For all general resident parking enquires email:

Free cycle training

All practical cycle maintenance courses and sessions at Maxilla Walk are postponed and all one to one cycle skills training is currently suspended. We hope to resume as soon as possible. You can still use the booking form to request training, and will be added to a waiting list for when the service resumes. Please email for the latest information.