COVID-19: Parking, permits and streets

Parking for critical workers

Since March we have given free parking to more than 5,000 key workers, and enforcement officers have only been issuing penalty charge notices where parking is obstructive or dangerous. There are 4,700 on-street visitor parking spaces in the borough so our kerbside space is under pressure with demand expected to increase as lockdown eases. We need to review the numbers of key workers’ vehicles that we can accommodate.

Our parking enforcement officers will be increasing enforcement activity in June to keep our borough moving and protect parking for critical workers and volunteers, teachers and Kensington and Chelsea residents. This has begun with issuing warning notices which do not carry a financial penalty. We will continue to review our approach and communicate any changes as they are agreed.

To support schools to reopen to more pupils and to keep people safe, schools can apply for free parking for their teachers and critical health and care workers will still be able to apply for free parking where there is no on-site parking and no alternative travel options. We are also introducing a temporary cap on daily parking costs for other essential workers who have been on previous disregard lists. We are making contact with everyone currently on our disregard list.

The council has recently announced new measures to support people to walk and cycle to work, including speed restrictions, traffic-free streets and new and improved cycleways. See the news page for more information.

Employers of critical workers can email requests to be considered to:


Parking permit renewals

During the covid19 pandemic we offered an extended grace period for resident permit renewals. With more people now returning to work it is important that we begin some enforcement again to keep our roads safe and passable, and so that residents continue to have the space they need to park. If your permit is due for renewal or has expired during the lockdown period, please renew it online to avoid a penalty. If you require further guidance call tel: 0207 361 4381, where a customer service advisor will be able to help.

You can also submit your application online for a new resident permit or require a change of permit, more information can be viewed in our Residents parking permits section.

An advisor will contact you within 10 working days to request payment to be made over the telephone. Do not send credit or debit card details via email.

Please ensure that all documents are attached on one email and the subject of the email is: Permit Application your full name and home address including post code.

For all general resident parking enquires please email us at: