COVID-19: Testing and Tracing for Coronavirus

Information on testing and tracing for Coronavirus

Community testing for people without Coronavirus symptoms

Rapid community tests, sometimes known as Lateral Flow Tests or Antigen Tests, are being offered to everyone in the UK.  The tests are free and you normally get a result within 30 minutes.  One in three people who have the virus don’t show symptoms, so it’s advised to get a test twice a week to help prevent its spread and keep those around you safe.
In Kensington and Chelsea you can get a test:

  • By ordering online for home delivery 
  • By collecting a pack of tests you can use at home 
  • At the rapid community test centre at Kensington Town Hall
  • From places of study and some employers 

If you have symptoms of Coronavirus, you should not visit a community testing centre, but book a separate PCR test detailed below.  

Collecting a rapid community test to use at home

You can collect two home test boxes in one visit. Each box has seven tests:

  • Kensington Town Hall Customer Service Centre during test centre opening hours

You can also collect boxes from the following locations:

  • The Curve, 10 Bard Road, W10 6TP
  • Brompton Library, 210 Old Brompton Road, London SW5 0BS
  • Chelsea Library, Chelsea Old Town Hall, London, King's Road, SW3 5EZ
  • Al Manaar, 244 Acklam Rd, London W10 5YG 
  • St Luke’s & Christ Church, Sydney St, London SW3 6NH
  • St Mary the Boltons, 8 The Boltons, London SW10 9TB
  • Venture Centre, 103a Wornington Rd, London W10 5YB
  • Bay20 Community Centre, 71 St Marks Rd, London W10 6JG
  • Dalgarno Community Centre, Dalgarno Way, London W10 5LE

Also available to collect form Community Pharmacies.

Recording results

If you complete a test at home, you will be asked to record the results online or by calling 119. This should be done as soon as possible after taking each test.

Rapid community testing walk-in centre

Customer Service Centre at Kensington Town Hall, Hornton Street

Kensington Town Hall is open:

  • 8am to 4pm Monday
  • 10am to 4pm Tuesday to Friday
  • Closed Saturday and Sunday

If you receive a positive test

If you receive a positive test result you must self-isolate for 10 days. If you live with anyone else they must also self-isolate for 10 days. You will also be asked to complete a confirmatory PCR test. 

If you are employed and receive certain benefits you could get £500 financial support if you have to self-isolate. Please visit our page for further information on financial support if you have to self-isolate.

The test can only say if you have Coronavirus at the point of testing and not check if you have had it previously. You must continue to follow the government advice of Hands, Face, Space and Fresh Air.

Lateral Flow testing centres in neighbouring boroughs 

145 King Street, Hammersmith, W6 9JT

  • Weekdays - 8am to 4pm

The Church House Conference Centre, Great Smith Street, W1P 3NZ

  • Monday and Thursday, 8am to 5pm
  • Tuesday, Wednesday and Friday, 9am to 5pm
  • Saturday and Sunday, 10am to 4pm

Hall Place, W2 1NG 

  • Monday and Thursday, 8am to 4pm, 
  • Tuesday, Wednesday, Friday, Saturday and Sunday, 10am to 4pm

Brunel Estate, Westbourne Park Road, W2 5UZ

  • Tuesday, Wednesday, Friday and Saturday from 10am to 4pm
  • Monday and Thursday from 8am to 4pm


Testing for people with Coronavirus symptoms


Symptoms of Coronavirus can include:

  • A high temperature
  • A new, continuous cough
  • Loss or change of taste or smell

If you show any symptoms at all it’s important to self-isolate and book a Polymerase Chain Reaction (PCR) test. 

Book a PCR test via NHS online or by calling 119. 

You can also get a test outside Kensington Town Hall seven days a week between 9am and 4pm

You must book to use this.

Test and Trace and RBKC's Contact Tracing Team


Test and Trace 

 Test and Trace aims to reduce the spread of Coronavirus by controlling the rate of reproduction (R) and reducing the spread of infection. The service includes 25,000 dedicated contact tracing staff working with Public Health England. You must take the following steps if you have Coronavirus symptoms or are contacted by Test and Trace that you have been in close contact with someone with coronavirus:

  1. If you have one or more symptoms of Coronavirus you must immediately self-isolate.
  2. You then must book a test using or by calling NHS 119.
  3. If you test positive, you will be contacted by the local Test and Trace who will help you identify who you have been in contact with and will gather their contact details.

For more information visit NHS Testing and tracing for Coronavirus.

Test and Trace explained

View this video to explain the latest on Test and Trace.

RBKC Contact Tracing Team

Kensington and Chelsea Council is now carrying out all local Test and Trace work.  

Please complete this form if you have received a positive Coronavirus test and have not yet been contacted by the Contact Tracing Team.  This will help us understand and slow the spread of infection. Many people across the UK have already taken part in contact tracing, helping to protect their families, community, and the NHS. By providing this vital information, which will be held in strict confidence, you will play your part in the national effort to stop the spread of Coronavirus. 
We will ask for information about your illness, recent activities you did and the people you met while potentially infectious. This will help us to contact those people who you may have come in contact with to ensure we contain the virus.
The information you provide will be held in complete confidence and in line with the Data Protection Act 2018, the UK's implementation of the General Data Protection Regulation (GDPR). We will use this information to locate people who have the virus and their contacts who may have been exposed to the virus.
If you are under 18 years of age, you will require someone over the age of 18 to complete the form on your behalf, and they will need to provide contact details to complete the form.

Start COVID-19 Contact Tracing Form

NHS Test and Trace App

In September the NHS Test and Trace app was launched, this makes it much easier for you to find out if you have been near someone who has tested positive as you will be messaged to say you were within 2m of someone who has tested positive. No personal data will be passed on and all the information is stored on your phone. By having your Bluetooth enabled it will simply ping nearby phones to check if anyone has tested positive.

Help protect family and friends by downloading the app today.

NHS Test and Trace information sharing session

Kensington and Chelsea Social Council and NHS West London met with residents and community groups and have produced these FAQs.

Keeping Kensington and Chelsea safe

The Council will support NHS Test and Trace, by responding to any local outbreaks of Coronavirus should they occur.

The Council’s Outbreak Control Plan outlines how we will support Public Health England in identifying and containing any local outbreaks, identified by NHS Test and Trace.

The plan sets out how we will:

  1. Manage any local outbreaks of coronavirus.
  2. Quickly and efficiently respond to any patterns of Coronavirus as they emerge.
  3. Work closely with national and regional partners to ensure everyone who needs a test, has access to one.
  4. Encourage our residents to feel confident in using NHS Test and Trace.
  5. Protect our most vulnerable residents and prevent and mitigate any outbreaks within our high-risk settings.
  6. Ensure any resident who needs to self-isolate and needs support from the Council gets it.

Outbreak Control Plan

Test and Trace scams

A scam has been reported where callers pretend to be from the NHS Test and Trace service and ask for payment for tests or try to take personal, financial details from you.

Please see the Covid-19 related scams page for details.

Enquires, feedback and complaints about the Test and Trace system


You can make an enquiry, leave feedback and submit complaints about the Test and Trace system by using the NHS Test and Trace enquiries page.


Last updated: 29 November 2021