COVID-19: Testing and Tracing for Coronavirus

Information on testing and tracing for Coronavirus

Community testing for people without Coronavirus symptoms

Rapid community tests, sometimes known as Lateral Flow Tests or Antigen Tests, are being offered to everyone in the UK.  The tests are free and you normally get a result within 30 minutes.  One in three people who have the virus don’t show symptoms, so it’s advised to get tested regularly to help prevent its spread and keep those around you safe.

In Kensington and Chelsea you can get a test:

  • By ordering online for home delivery 
  • By collecting a pack of tests you can use at home 
  • At the rapid community test centre at Kensington Town Hall
  • From places of study and some employers 

If you have symptoms of Coronavirus, you should not visit a community testing centre, but book a separate PCR test detailed below.  

Collecting a rapid community test to use at home

You can collect one home test box in one visit. Each box has seven tests:

  • Kensington Town Hall Customer Service Centre during test centre opening hours


Recording results

If you complete a test at home, you will be asked to record the results online or by calling 119. This should be done as soon as possible after taking each test.

Rapid community testing walk-in centre

Customer Service Centre at Kensington Town Hall, Hornton Street

Kensington Town Hall is open:

  • 8am to 4pm Monday
  • 10am to 4pm Tuesday to Friday
  • Closed Saturday and Sunday

If you receive a positive test

The isolation period following a positive test result has changed.  You can now leave self-isolation after five full days, if you do a rapid lateral flow test (LFT) on days five and six of your self-isolation period and provided:


    both tests are negative

  • you did both tests at least 24 hours apart

  • you do not have a high temperature

If you leave self-isolation on or after day six, you are strongly advised to:


  • wear a face covering and limit your close contact with other people in crowded or poorly ventilated spaces
  • work from home if you can

  • minimise your contact with anyone who is at higher risk from COVID-19

Find out more about the changes.

Find out more about self-isolation on the NHS website.

If you are employed and receive certain benefits you could get £500 financial support if you have to self-isolate. Please visit our page for further information on financial support if you have to self-isolate.

The test can only say if you have Coronavirus at the point of testing and not check if you have had it previously. You must continue to follow the government advice.

Changes to what to do after a positive LFT

If you get a positive rapid lateral flow test result in England you no longer need to take a follow-up PCR test. You must self-isolate immediately and report your result on GOV.UK. 

This is a temporary measure being introduced by the government while COVID-19 cases remain high. Whilst levels of COVID-19 are high, the vast majority of people with positive LFD results can be confident that they have COVID-19.


Testing for people with Coronavirus symptoms


Symptoms of Coronavirus can include:

  • A high temperature
  • A new, continuous cough
  • Loss or change of taste or smell

If you show any symptoms at all it’s important to self-isolate and book a Polymerase Chain Reaction (PCR) test. 

Book a PCR test via NHS online or by calling 119. 

You can also get a test outside Kensington Town Hall and on the World's End Piazza seven days a week between 9am and 4pm

You must book to use this.

Changes to what to do after a positive LFT

From Tuesday, 11 January, if you get a positive rapid lateral flow test result in England you no longer need to take a follow-up PCR test. You must self-isolate immediately and report your result on GOV.UK. 

This is a temporary measure being introduced by the government while COVID-19 cases remain high. Whilst levels of COVID-19 are high, the vast majority of people with positive LFD results can be confident that they have COVID-19.

Test and Trace and RBKC's Contact Tracing Team


Test and Trace 

 Test and Trace aims to reduce the spread of Coronavirus by controlling the rate of reproduction (R) and reducing the spread of infection. The service includes 25,000 dedicated contact tracing staff working with UK Health Security Agency. You must take the following steps if you have Coronavirus symptoms or are contacted by Test and Trace that you have been in close contact with someone with coronavirus:

  1. If you have one or more symptoms of Coronavirus you must immediately self-isolate.
  2. You then must book a test using or by calling NHS 119.
  3. If you test positive, you will be contacted by the local Test and Trace who will help you identify who you have been in contact with and will gather their contact details.

For more information visit NHS Testing and tracing for Coronavirus.

Test and Trace explained

View this video to explain the latest on Test and Trace.

RBKC Contact Tracing Team

Kensington and Chelsea Council is now carrying out all local Test and Trace work.  

Please complete this form if you have received a positive Coronavirus test and have not yet been contacted by the Contact Tracing Team.  This will help us understand and slow the spread of infection. Many people across the UK have already taken part in contact tracing, helping to protect their families, community, and the NHS. By providing this vital information, which will be held in strict confidence, you will play your part in the national effort to stop the spread of Coronavirus. 
We will ask for information about your illness, recent activities you did and the people you met while potentially infectious. This will help us to contact those people who you may have come in contact with to ensure we contain the virus.
The information you provide will be held in complete confidence and in line with the Data Protection Act 2018, the UK's implementation of the General Data Protection Regulation (GDPR). We will use this information to locate people who have the virus and their contacts who may have been exposed to the virus.
If you are under 18 years of age, you will require someone over the age of 18 to complete the form on your behalf, and they will need to provide contact details to complete the form.

Start COVID-19 Contact Tracing Form

Daily rapid testing if you were near someone with COVID-19 

If you are fully vaccinated and are contacted by Test and Trace and told that you have been near someone with COVID-19 you should take a daily rapid lateral flow test for seven days and limit close contact with anyone you don’t live with to slow the spread of the virus.

  • Those who test positive or develop symptoms will need to self-isolate
  • Unvaccinated adults must continue to self-isolate for 10 days if they are a contact of someone with COVID-19
NHS Test and Trace App

The NHS Test and Trace app makes it much easier for you to find out if you have been near someone who has tested positive as you will be messaged to say you were within 2m of someone who has tested positive. No personal data will be passed on and all the information is stored on your phone. By having your Bluetooth enabled it will simply ping nearby phones to check if anyone has tested positive.

Help protect family and friends by downloading the app today.

Keeping Kensington and Chelsea safe

The Council will support NHS Test and Trace, by responding to any local outbreaks of Coronavirus should they occur.

The Council’s Outbreak Control Plan outlines how we will support Public Health England in identifying and containing any local outbreaks, identified by NHS Test and Trace.

The plan sets out how we will:

  1. Manage any local outbreaks of coronavirus.
  2. Quickly and efficiently respond to any patterns of Coronavirus as they emerge.
  3. Work closely with national and regional partners to ensure everyone who needs a test, has access to one.
  4. Encourage our residents to feel confident in using NHS Test and Trace.
  5. Protect our most vulnerable residents and prevent and mitigate any outbreaks within our high-risk settings.
  6. Ensure any resident who needs to self-isolate and needs support from the Council gets it.

Outbreak Control Plan

Enquires, feedback and complaints about the Test and Trace system


You can make an enquiry, leave feedback and submit complaints about the Test and Trace system by using the NHS Test and Trace enquiries page.


Last updated: 19 January 2022