Data Protection

What information we collect, the purpose for processing, categories of personal information and who we may share it with

This policy applies to incoming calls on telephone lines into the Council’s main contact centre but excludes all directly dialled calls to individual Council extension numbers. 

Important information your privacy and the cookies we use on the Royal Borough of Kensington and Chelsea website (www.rbkc.gov.uk).

Requesting your personal information under the Data Protection Act

Information about the type of personal information a Councillor collects, how it is collected, how it is used and how it is stored.

Our corporate retention schedule tells you how long we keep the records we work with, what we do with them at the end of that time, and the reasons why we do those things.

Information about the Corporate Anti-Fraud Service (CAFS) collection and storage of personal data.

Information about the Council’s Privacy Notice for Benefits Service.

The Council’s Privacy Notice for business rates

Information about our privacy notice and how Kensington and Chelsea Children Centres processes your data in accordance with legal requirements.

Information about our privacy notice and how Kensington and Chelsea Children's Service processes your data in accordance with legal requirements.

About the Privacy Notice for Children’s Services: Tracking and Surveying Young People's Participation in Education, Employment and Training.

Information about the Council’s Privacy Notice for Contact Centre customers.

Information about the Council’s Privacy Notice for Council Tax

Privacy Notice for County Lines, Rescue and Response and the Community Safety Partnership - why we collect your information.

How the council uses the information it collects in relation to supporting those affected by the Grenfell tragedy.

Information collected by the Housing team and how we use it.

Read the Licensing Team's Privacy Notice

Privacy Notice for the Multi Agency Safeguarding Hub (MASH)

The Royal Borough of Kensington and Chelsea has a responsibility to encourage, enable and assist young residents to participate in education, employment or training and to mitigate against the risk of becoming Not In Education, Employment or Training (NEET).

Information about our privacy notice and how Kensington and Chelsea’s Nurseries collect and use personal information about you and your family.

Important information about your privacy and how we process your information.

Information about our privacy notice and how Kensington and Chelsea Planning and Borough Development Service processes your data in accordance with legal requirements.

About the personal information we collect and process.

How Kensington and Chelsea Registration Service processes your data in accordance with legal requirements.

Information about the personal data (information) we hold about you, how we collect it and use it and who we may share your information with.

How and why we process your information.