Adult Social Care Privacy Notice

Privacy Notice for Safeguarding Adults Executive Board

Purpose for processing your information 

This privacy notice explains how the Safeguarding Adults Executive Board (SAEB) uses and shares personal information in order to carry out its statutory duties and responsibilities.  The SAEB is a statutory service under the Care Act 2014 which exists to make sure that all members and agencies work together to keep adults who live in the Bi-borough of Kensington and Chelsea and Westminster safe from harm relating to abuse, neglect and exploitation and to protect their rights.  Local authority statutory adult safeguarding duties apply to equally to those adults with care and support needs, regardless of whether the local authority is meeting any of those needs, whether the adult has the mental capacity of not and irrespective of the setting.

Where case reviews are commissioned by Safeguarding Adults Boards (Safeguarding Adults Reviews) under section 44 of the Care Act 2014, the personal data contained in the report is processed on the basis that it is necessary in order to comply with the legal requirements of the Care Act 2014, including the sharing of information duties detailed in section 45 of the Care Act 2014.   The SAEB also has statutory duties to produce an annual report and strategic plan. 

The SAEB is made up of the following statutory organisations:
  • Adult Social Care 
  • Metropolitan Police Service
  • NHS Integrated Care Board (ICB)
The non-statutory partners of the SAEB are:
  • London Fire Brigade
  • Imperial College Healthcare NHS Trust
  • Chelsea and Westminster Hospital NHS Foundation Trust
  • The Royal Marsden NHS Foundation Trust
  • Central London Community Healthcare Trust
  • Central North West London NHS Foundation Trust
  • Community Rehabilitation Company (CRC)
  • National London Probation Service
  • Children’s Services (Local Authority)
  • Community Services (Local Authority)
  • Local Councillors
  • Housing (Local Authority)
  • Mind
  • Genesis Notting Hill Housing
  • Trading Standards (Local Authority)
  • Public Health Community Champions Programme
  • Royal Brompton and Harefield NHS Foundation Trust
  • Healthwatch
  • Local Account Group

We hold your information so that the SAB can assure itself that local safeguarding arrangements and partners help to protect you when you need it, and to carry out our legal duty of SARs. We also use it to plan and improve our services and to look into any concerns about the services you receive. We need to do this either because we have statutory duties to fulfil, or because we are required to undertake certain tasks for reasons of public interest. SAR reports may be published in line with legislation guidelines to share learning and prevent future cases of abuse and neglect. 

We collect the following information:  

The information we hold about you will depend on the type or review or case audit the SAB is undertaking. In all cases we will hold your name, address and date of birth. In relation to specific service provision, we may also hold information relating to contact details, assessments, reviews, care plans and service provision information.

We may also hold information received from other organisations including reports from doctors and other healthcare professionals which help to carry out a SAR or case audit, to assess effectiveness of service interventions and how best to provide your care and support.

Information we hold may also include information about you and your circumstances (including family, friends, associates, lifestyle, finances, employment, education or housing), relevant health and safety concerns, and information about your needs and wishes.

Information we hold may include special categories of personal data, such as:

  • information about your racial or ethnic origin, religious or philosophical belief and your sex life or sexual orientation
  • information about health conditions or disabilities that may apply to you.

Your personal information is only used for a specified purpose(s) but if we intend to use it for any other new purposes we will normally ask you first.  For instance in some cases, the Council may wish to use your information for another purpose such as related to improving and developing services, or to prevent or detect fraud.  In any event our processing will always have a demonstrable lawful basis.  Where practicable and reasonable we will always seek to inform you of any significant proposed changes to how we process or intend to process your personal data, in order to ensure full transparency over how we handle your information.

How we collect your information 

We collect information in a number of ways, via reports from partner agencies involved in your care and support, by letter, email, telephone calls, emails and face to face meetings.

Who the information is shared with 

Information is shared with the agencies listed above who are members. We aim to maintain high standards, adopt best practice for our record keeping and regularly check and report on how we are doing. Your information is never sold for direct marketing purposes.

We have strict controls on who can see your paper or electronic records. Nobody is allowed to see your information unless they have a valid reason and appropriate authorisation.

Your information is not processed outside the EEA (European Economic Area).

Our staff are trained to handle your information correctly and protect your confidentiality and privacy.

All information is held securely in accordance with our Data Protection & Information Security Policy.

How long do we keep your information? 

We will only keep your information for as long as is required by law and to provide you with the necessary services in line with our stated retention policy.  In general information related to:

If the SAEB no longer needs to keep your records for its statutory purposes the information will be retained on our systems in accordance with the Council’s retention schedule. 

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this data to allow the Council to effectively target and plan the provision of services. This includes SARs.

Your rights and access to your information 

You have the right to request a copy of the information that we hold about you.  

The new Data Protection Act 2018 also gives you additional rights that refer to how the council holds and uses your information. 

Consequently, under certain circumstances, by law you have the right to:

  • withdraw consent and the right to object and restrict further processing of your data; however, this may affect service delivery to you.
  • request to have your data deleted where there is no compelling reason for its continued processing and provided that there are no legitimate grounds for retaining it.
  • request your data to be rectified if it is inaccurate or incomplete
  • have your data transferred or copied should you move to another authority
  • not be subject to automated decision-making including profiling

Find information about how to submit a Subject Access Request 

Please visit our web pages for further details on how the council complies with the new Data Protection Act 2018

If you have any concerns 

Please contact us if you would like to know more about the information we hold about you and how we use it makingsafeguardingpersonal@rbkc.gov.uk.

You have a right to complain to us if you think we have not complied with our obligation for handling your personal information.

If you are not satisfied with the Council’s response you have a right to complain to the Information Commissioner’s Office (ICO). You can report a concern by visiting the ICO website.

Changes in your circumstances

You must notify us immediately if there are any changes in your circumstances and personal details so we can maintain an accurate and up to date record of your information. 

Last updated: 31 August 2022