Coronavirus (COVID-19)

Public Health England has reported a number of cases of Coronavirus in the UK. Find out the latest figures in Kensington and Chelsea.

Together with the Government and NHS, we have plans in place to manage the situation as it evolves.

Stay at home to stop Coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus.

This includes people of all ages – even if you do not have any symptoms or other health conditions.

You can only leave your home:

  • to shop for basic essentials – only when you really need to
  • to do one form of exercise a day – such as a run, walk or cycle, alone or with other people you live with
  • for any medical need – for example, to visit a pharmacy or deliver essential supplies to a vulnerable person
  • to travel to and from work – but only where this is absolutely necessary


If you have to go outside to do essential tasks or exercise, stay at least 2 metres (3 steps) away from other people.

There is separate advice about:

  • staying at home if you're at high risk of getting seriously ill from coronavirus
  • staying at home if you or someone you live with has symptoms of coronavirus


What to do if you have Coronavirus symptoms

Continue to stay at home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

Please visit the NHS advice on self-isolation if you or someone you live with has symptoms.


Advice for people at high risk

Coronavirus can make anyone seriously ill, but there are some people who are at a higher risk.

If you are at high risk, you will be contacted by the NHS by Sunday 29 March 2020. Do not contact your GP or healthcare team at this stage – wait to be contacted.

Please visit the NHS advice for people at high risk for more information and advice on extra things you can do to avoid catching coronavirus.


Other things you can do to stop the spread of Coronavirus

  • wash your hands with soap and hot water often – do this for at least 20 seconds
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
  • stay 2 metres (3 steps) away from other people, if you need to go outside
  • do not touch your eyes, nose or mouth if your hands are not clean


Looking after your health and wellbeing

To help yourself stay well while you're at home:

  • stay in touch with family and friends over the phone or on social media
  • try to keep yourself busy – you could try activities like cooking, reading, online learning and watching films
  • do light exercise at home, or outside once a day

For more advice, see:

Stay up to date on the latest health advice by visiting the NHS Coronavirus webpage.


Our actions

Together with the Government and NHS, we have plans in place to manage the situation as it evolves. We are working with our colleagues in Westminster and taking a bi-borough approach to our response, sharing best practice and avoiding duplication where we can.

We’ve been actively communicating the latest information and advice to all stakeholders including:

  • Updating schools with the latest advice from PHE
  • Sending enewsletters to residents’ associations and community and voluntary groups - subscribe to the newsletter
  • Updating all businesses in the borough with information about where to find the latest advice for businesses on the Government website with their Business Rates bills
  • Displaying posters in our libraries, children’s centres, leisure centres and estate noticeboards
  • Updating these web pages as the situation develops and putting the latest information on our social feeds including Twitter, Facebook and Nextdoor. 
  • Liaising with Kensington and Chelsea Social Council as the voluntary sector lead who are able to give us best advice on the most appropriate interventions if needed.
  • Ensuring our Councillors and staff are equipped with the latest information to share with residents
  • Including information in our major publications, Our Borough, Housing Matters and North Ken News
  • Having our dedicated team of Community Development Officers in the community passing on the information from PHE to local organisations

We are also open to working in other ways with our residents, understanding their concerns and supporting them as the situation develops.

We have set up a dedicated email address for resident and business enquiries,