Overcrowding
Waiting for properties
Many families in the borough are overcrowded and waiting for larger properties. Only households that are lacking two or more bedrooms can qualify to go onto the Council's Housing Register. For more information see our Housing Allocation Scheme (section 4.10).
Unfortunately there is a significant shortage of properties with three or more bedrooms in Kensington and Chelsea. If you seriously want to move, you should consider the alternatives.
Resolving overcrowding
The Housing Opportunities Team aims to advise on and help to resolve overcrowding.
Advice and home visits
We can discuss with you all the options that may be available to you to help solve the problems caused by your overcrowding. We offer advice on the likelihood of you being offered alternative social housing. If you are severely overcrowded (lacking two bedrooms or more) we may visit you and your family at home.
Rehousing to the private rented sector
We can help severely overcrowded families, or their household members, to move to private rented accommodation. We have helped a number of families who faced cramped housing conditions to larger privately rented properties. These families had little prospect of being rehoused to alternative social housing due to the lack of larger sized council and housing association properties.
Mutual exchange
Mutual exchange is for people who are already housing association or council tenants and want to swap their property with another tenant. This could be because they want a larger or smaller property or wish to move to another area. It is entirely possible for someone to move to a larger property if the other tenant wishes to downsize. Visit our Mutual exchange page to find out more.
Contact us
Customer Service Centre:
The Town Hall
Hornton Street
London W8 7NX
Monday to Friday 8.30am to 5pm
Housing Opportunities Team:
- telephone: 020 7361 3272
- email: [email protected]