If you are homeless or being threatened with homelessness, you should contact the Council immediately. Do not leave it until the last minute. Do not permanently leave your home until you are legally obliged to do so (usually by court order) as this may damage any application for help that you make to this or any other council.

We use national law and guidance to assess homelessness applications, including the Homelessness Code of Guidance for Local Authorities which is located on the government services and information website.

There are tests within the legislation that are applied to all homeless applications. These are known as the ‘threshold tests’. The four threshold tests you must meet to access social housing are:

  • eligible for assistance; AND
  • homeless or threatened with homelessness within 28 days; AND
  • in priority need; AND
  • NOT intentionally homeless


  • are you a British/Irish citizen, a European national working in the UK or with a permanent right to reside?
  • have you been granted leave to remain in the UK with recourse to public funds?


  • have you received a Notice or a Court Order requiring you to leave your home?
  • are friends or family that you have been staying with asking you to leave?
  • do you have to leave your home as a result of violence?

Priority need 

  • do you have children who live with you or are you pregnant? 
  • are you vulnerable as a result of your health, age or for other reasons?

Intentionally homeless

Did you cause the loss of your accommodation because of rent arrears or antisocial behaviour?

If we believe you may be eligible, homeless and in priority need, we have a duty to provide temporary accommodation while we carry out our enquiries.