Published: Monday 2 March 2026
Updated: Monday 2 March 2026
On Wednesday 25 February 2026, the Council approved our HRA Business Plan which sets out how we’ll spend the money you pay in rent and service charges. We’re focused on improving homes and services, enhancing your local environment, and supporting our more vulnerable residents. All your rent goes into the Housing Revenue Account (HRA) where it can only be spent on work on our homes and estates.
Decency and safety work
We're committed to keeping every home safe, warm and in good repair, investing £465 million in our Capital Programme over the next five year. This will ensure we meet and maintain the Decent Homes standards in all our properties with £26 million allocated to renewing kitchens and bathrooms, and £8 million ear-marked for lifts.
Our borough-wide stock condition survey is under way and will help us target our work, and our plans to reduce carbon emissions, lower energy use and support efforts to tackle fuel poverty. This includes renewing boilers, preventing damp and mould, upgrading communal heating, improving insulation, increasing use of solar panels and improving ventilation systems
Supporting residents
Our Tenant Support Fund continues, with £200k set aside to provide financial help to vulnerable tenants significantly affected by rent increases or the rising cost of living. We will prioritise support for vulnerable households and make accessing help easier.
New digital tools, such as the estate reporting app and the online repairs portal, make it easier for residents to report repairs and track the progress of these repairs. We'll soon be rolling out free-to-use PCs and tablets for your use at our Neighbourhood Offices, too.
Your voice
Most importantly, residents have been involved and consulted throughout the budget setting process. Updates were shared, and feedback sought at the Tenants’ Consultative Committee, Housing and Communities Select Committee and the Annual Residents’ Summit.
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