Resident Safety

Tackling and reporting antisocial behaviour

Antisocial behaviour can make life unpleasant for our residents and result in an increase in serious crime as well as making our residents fearful in their own communities.

You have a right to feel safe in your own home and everyone deserves to have good neighbours. We encourage all our residents to be tolerant of people's lifestyles and to be conscious of how your own behaviour can affect your neighbours.

Everybody needs good neighbours is information which outlines how we can tackle antisocial behaviour together to make a real difference.

What is antisocial behaviour?

Antisocial behaviour can be anything from :

  • harassment and intimidation, including racial harassment
  • drugs and substance use
  • loud parties
  • animal/pet nuisance
  • neighbour disputes
  • vandalism and graffiti
  • physical assault and violent behaviour

How to report antisocial behaviour?

If you would like to report antisocial behaviour, can you use our online form.

We aim to contact you between one and five working days (dependant on grading) with advice on what will happen next.

The information you provide will only be used for the investigation of your report and for no other purposes. All information will be treated in confidence.


If you are reporting an urgent issue that needs our immediate attention or you need assistance completing the form, please contact us via our Customer Service Centre on 0800 137 111 or 020 3617 7080.

For residents living on the Lancaster West Estate, Bramley House and Treadgold House.

Please email us at [email protected] or report anti-social behaviour on the WeAreW11 website.

Last updated: 23 February 2023