Wireless hotspots

We now offer wireless connection to the internet at broadband speeds, called Hotspots, at all of our Libraries. This is in addition to the dedicated public computers that we offer at all our libraries.


Who can use this service?

Anyone can! You do not need to be a member of the library, and will not be required to join.

What do I need to use this service?

You will need to have a device which is Wi-fi enabled. This means it has the hardware and software necessary to connect to wireless networks.

Where can I find these Hotspots?

All six of our libraries currently offer this service; please click on the library of your choice below to find details of its location and opening hours.

What can I do once I am connected?

You can surf the internet, send and receive e-mails and download files. Use of the internet is subject to an Acceptable Use Policy, copies of which are available in the Library or you can download a copy below.

Getting Connected Guide

Libraries Wireless Internet Acceptable Use Policy [PDF] (file size 32Kb)

What additional facilities are there?

Where possible we provide a place where you can sit at a desk for those using a laptop. We also have a limited number of designated and specially protected power outlets where you may charge your device whilst using it.

It is not possible at present to print from the wireless network. You can however print from one of our People's Network computers. You will need to save your files for printing (for example, onto a CD or memory stick) in order to transfer them to an available People's Network PC.

You will be charged per page for any printing you do.

More information and help

For information about internet access using the People's Network please visit our Internet Access page which has details of this and how you can book a computer. Alternatively please contact the Libraries line: by phone on 020 7361 3010 (your call may be recorded for training and monitoring purposes) or by email: libraries@rbkc.gov.uk