Ceremonies service improvements for even more special days

Published: Wednesday 2 December 2020

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Our Registration Services team, which carry out marriage and civil partnerships ceremonies, is looking to hear from couples about their expectations for their special day and their experiences of our ceremonies service as part of a new survey.

Those who submit their contact information with their survey response will also be in with a chance to win a £100 discount on a future ceremony. If you have already had your ceremony with us you could win a £100 refund.

We want to hear your feedback on:

  • the current service,
  • fees,
  • the option for added extras, like a rehearsal ceremony, choice of location or a live video stream
  • new ideas, such as independent celebrant ceremonies

The survey is open for people who have recently had a ceremony with us or are currently planning or thinking about marrying in Kensington and Chelsea. The findings will help us to make your special days even more perfect.

The survey will close on Sunday 10 January 2021 and the winner will be contacted after the closing date.

Take the survey online now