Housing management online payments

Important information about online payments
To make sure your personal information and payment details remain protected, our online payments system has been upgraded to the Transport Layer Security (TLS) Protocol version 1.2. This means that anyone not using a compatible web browser will be unable to make payments. Please make sure you are using a compatible web browser to continue making payments.

Compatible web browsers: Internet Explorer v.11, Google Chrome v. 38 and higher, Google Android OS Browser v. 5.0 and higher, Apple Safari v.7 and higher

Service update: Planned systems maintenance
From 8pm - 9pm on Monday 23rd April our online payments system will be unavailable due to planned systems maintenance.
Unfortunately, you will be unable to make payments at this time.
We apologise for any inconvenience this may cause.
If you have any questions, please email webmaster@rbkc.gov.uk

To make a payment online please enter your account number as shown on your Payment Card. This can be found on the bottom right hand corner of your Payment Card.

1. Enter account number

Please note – we accept Mastercard credit and debit cards, Visa credit and debit cards and Maestro.

Contact us

  • Freephone: 0800 137 111