Commercial Waste

The Royal Borough of Kensington and Chelsea prides itself on providing the best possible services to cater for all of your waste needs.


crewWaste services

With an extensive range of recycling services we are committed to reducing the amount of waste that goes to landfill, and will work with every business to achieve this.

As the largest collector of waste in the borough we can offer up to three sack collections a day on main roads, and in some cases seven days a week.

Our dedicated sales team manages the waste needs of over 3500 businesses within the borough on a daily basis.


Commercial Waste Survey

The Commercial Waste team is currently carrying out an electronic survey seeking feedback on the quality of the services we provide. Each completed survey we receive will be assessed by the Commercial Waste management team helping us to evaluate current performance and, more importantly, identifying areas for future development.

Please click on the link below to participate in the survey. Once completed click on the submit button on the left hand side.

Complete the Commercial Waste Survey


Updated Duty of Care from April 2013 (SIC codes)

A new version of the Duty of Care was introduced in April 2013 to all commercial waste customers. Businesses have an obligation to prevent waste and to apply the waste hierarchy when transferring waste, and to declare that they have done so as required by Regulation 12 of the Waste (England and Wales) Regulations 2011. Check the Waste Hierarchy Guidance  for more information on how to prevent waste and what you can recycle.

The updated Duty of Care also includes an area for you to insert your Standard Industry Classification (SIC) code, identifying which sector the waste is coming from. Guidance on SIC codes is available from the Office for National Statistics (SIC codes 2007) website. Alternatively go to or contact Office for National Statistics on 0845 601 3034 or email

Download your Recycling Guide now

Recycling guideWhen non-recyclable items are mixed in with the recycling or when recyclables are presented in the bin incorrectly, it contaminates the load which ends up being thrown away with the normal rubbish. Poor recycling is leading to cost increases in waste disposal and has an environmental impact.

Click on the link below to download your full recycling guide.

Send your details to if you wish to receive a Large Recyling Poster.

Your sack delivery schedule

Check your commercial waste blue and orange sacks delivery weeks 


Public Health Training Service

The Council's Public Health Training Service provides courses in food safety, health and safety, and for personal licence holders that lead to nationally recognised qualifications. Contact 020 7361 3002 or visit for details.

What happens to your waste and recycling

Collected waste is taken to Western Riverside where recycling material is sorted by a Materials Recovery Facility (MRF) and general waste is loaded and transported on barges to an Energy from Waste plant. Read more [PDF] (file size 706Kb)

Latest News from Commercial Waste


Page last updated: 19/01/2015