text only

Childcare Sufficiency Assessment - Parent and Carers Survey

This survey is to find out from parents and carers what their experiences and needs are in relation to childcare. The information will be used to inform our Childcare Sufficiency Assessment. It will also help us plan to make sure there are enough high quality childcare places at the times and in the places that families need it.

We estimate that this survey will take approximately 10 minutes to complete. The survey will close on 18th January 2019.

All of your answers will remain confidential and you will not be identified in any way in the reporting of this survey.

If you would like help completing this survey, or would like a copy of the survey in a different language or format, please contact the Family Information Service on 020 7361 3302.

About your family

	How many children do you have in the following age ranges?
	Early years: 0-2

	Early years~: 3-4

	School age: (reception class to 14, or 18 if disabled)

	How many of your children have a special educational need or disability?

	How many of your children are subject of a statutory plan for their needs?

If your child has a special educational need or disability, please tick their area of need:

Communication and interaction

Social, emotional and mental health

Cognition and learning

Sensory and/or physical needs

	Please enter your full postcode:

	How would you describe your ethnicity?

	If other, please specify:

	Please select the category that best describes your household:

	Please select the category that best describes your employment status:

	If other, please specify:

Need for childcare

	What is you current situation regarding childcare?

Need for childcare

	How many hours do you use/plan to use childcare for your children below school age over a normal week?

	How many days so you use/plan to use before or after school childcare over a normal week during school term time?

Need for childcare

	In the past 12 months, approximately how many weeks did you use childcare during school holidays? (This includes all dates outside of term time e.g. Christmas, summer, half terms etc.) School age children: weeks of holiday childcare used:

In the past 12 months, have you needed childcare for these times or days?
	Early years Children (0-4)	School age children
Early morning (6am-8am)	Early morning (6am-8am) Early years Children (0-4)	Early morning (6am-8am) School age children

Late evening (6pm-10pm)	Late evening (6pm-10pm) Early years Children (0-4)	Late evening (6pm-10pm) School age children

Overnight (10pm-6am)	Overnight (10pm-6am) Early years Children (0-4)	Overnight (10pm-6am) School age children

Weekend	Weekend Early years Children (0-4)	Weekend School age children

How easy or difficult is it to afford the childcare you want?
	Very easy	Fairly easy	Neither easy nor difficult	Fairly difficult	Very difficult	N/A or not needed
Early years	Early years Very easy	Early years Fairly easy	Early years Neither easy nor difficult	Early years Fairly difficult	Early years Very difficult	Early years N/A or not needed

School age childcare: before school	School age childcare: before school Very easy	School age childcare: before school Fairly easy	School age childcare: before school Neither easy nor diffiult	School age childcare: before school Fairly difficult	School age childcare: before school Very difficult	School age childcare: before school N/A or not needed

School age childcare: after school	School age childcare: after school Very easy	School age childcare: after school Fairly easy	School age childcare: after school Neither easy nor diffiult	School age childcare: after school Fairly difficult	School age childcare: after school Very difficult	School age childcare: after school N/A or not needed

School age childcare: holiday childcare	School age childcare: holiday childcare Very easy	School age childcare: holiday childcare Fairly easy	School age childcare: holiday childcare Neither easy nor diffiult	School age childcare: holiday childcare Fairly difficult	School age childcare: holiday childcare Very difficult	School age childcare: holiday childcare N/A or not needed

	How much do you spend on childcare over a normal week? Please complete all that apply (If you have more than one child please give the total amount that you spend)
	Early years

	School age childcare: before school

	School age childcare after school

	School age childcare: Holiday childcare

Do you receive help to pay for childcare costs through any of these means? (Please select all that apply)

Grant through a training provider

Benefits (e.g. working tax credits/Universal Credit)

Childcare vouchers from your employer

Other

The Government's Tax Free Childcare Initiative

	If other, please specify:

Finding childcare

How easy or difficult has it been to find suitable childcare for your child or children?
	Very easy	Fairly easy	Neither easy nor difficult	Fairly difficult	Very difficult
Early years	Early years Very easy	Early years Fairly easy	Early years Neither easy nor difficult	Early years Fairly difficult	Early years Very difficult

School age childcare: Before school	School age childcare: Before school Very easy	School age childcare: Before school Fairly easy	School age childcare: Before school Neither easy nor difficult	School age childcare: Before school Fairly difficult	School age childcare: Before school Very difficult

School age childcare: after school	School age childcare: after school Very easy	School age childcare: after school Fairly easy	School age childcare: after school Neither easy nor difficult	School age childcare: after school Fairly difficult	School age childcare: after school Very difficult

School age childcare: holiday childcare	School age childcare: holiday childcare Very easy	School age childcare: holiday childcare Fairly easy	School age childcare: holiday childcare Neither easy nor difficult	School age childcare: holiday childcare Fairly difficult	School age childcare: holiday childcare Very difficult

	If you answered 'fairly difficult or 'very difficult please tell us more:

In the past 12 months have you at any point been unable to access childcare when you or your child has needed it?
	Yes	No
Early years	Early years Yes	Early years No

School age childcare: before school	School age childcare: before school Yes	School age childcare: before school No

School age childcare: after school	School age childcare: after school Yes	School age childcare: after school No

School age childcare: holiday childcare	School age childcare: holiday childcare Yes	School age childcare: holiday childcare No

	If you answered 'yes' to this question please explain what problems you experienced:

Finding childcare

How far do you agree or disagree with the following statements? In Early Years provision:
	Strongly agree	Agree	Neither agree nor disagree	Disagree	Strongly disagree	Don't know/ N/A	Have not yet started my search for childcare
Childcare providers are in the location I want i.e. near to home, school, work, family etc.	Childcare providers are in the location I want i.e. near to home, school, work, family etc. Strongly agree	Childcare providers are in the location I want i.e. near to home, school, work, family etc. Agree	Childcare providers are in the location I want i.e. near to home, school, work, family etc. Neither agree nor disagree	Childcare providers are in the location I want i.e. near to home, school, work, family etc. Disagree	Childcare providers are in the location I want i.e. near to home, school, work, family etc. Strongly disagree	Childcare providers are in the location I want i.e. near to home, school, work, family etc. Don't know/ N/A	Childcare providers are in the location I want i.e. near to home, school, work, family etc. Have not yet started my search for childcare

Sessions are available at the times I need	Sessions are available at the times I need Strongly agree	Sessions are available at the times I need Agree	Sessions are available at the times I need Neithe agree nor disagree	Sessions are available at the times I need Disagree	Sessions are available at the times I need Songly disagree	Sessions are available at the times I need Don't know/ N/A	Sessions are available at the times I need Have not yet stareted my serach for childcare

I am happy with the quality of childcare available to me	I am happy with the quality of childcare available to me Strongly agree	I am happy with the quality of childcare available to me Agree	I am happy with the quality of childcare available to me Neithe agree nor disagree	I am happy with the quality of childcare available to me Disagree	I am happy with the quality of childcare available to me Songly disagree	I am happy with the quality of childcare available to me Don't know/ N/A	I am happy with the quality of childcare available to me Have not yet stareted my serach for childcare

It is easy to find information about what childcare is available in my local area	It is easy to find information about what childcare is available in my local area Strongly agree	It is easy to find information about what childcare is available in my local area Agree	It is easy to find information about what childcare is available in my local area Neithe agree nor disagree	It is easy to find information about what childcare is available in my local area Disagree	It is easy to find information about what childcare is available in my local area Songly disagree	It is easy to find information about what childcare is available in my local area Don't know/ N/A	It is easy to find information about what childcare is available in my local area Have not yet stareted my serach for childcare

It is easy to find out about the quality of different childcare providers in my area	It is easy to find out about the quality of different childcare providers in my area Strongly agree	It is easy to find out about the quality of different childcare providers in my area Agree	It is easy to find out about the quality of different childcare providers in my area Neithe agree nor disagree	It is easy to find out about the quality of different childcare providers in my area Disagree	It is easy to find out about the quality of different childcare providers in my area Songly disagree	It is easy to find out about the quality of different childcare providers in my area Don't know/ N/A	It is easy to find out about the quality of different childcare providers in my area Have not yet stareted my serach for childcare

How far do you agree or disagree with the following statements? In School Age provision:
	Strongly agree	Agree	Neither agree nor disagree	Disagree	Strongly disagree	Don't know / N/A	Have not yet started my search for childcare
Childcare providers are in the location I want e.g. near to home, school, work, family etc.	Childcare providers are in the location I want e.g. near to home, school, work, family etc. Strongly agree	Childcare providers are in the location I want e.g. near to home, school, work, family etc. Agree	Childcare providers are in the location I want e.g. near to home, school, work, family etc. Neither agree nor disagree	Childcare providers are in the location I want e.g. near to home, school, work, family etc. Disagree	Childcare providers are in the location I want e.g. near to home, school, work, family etc. Strongly disagree	Childcare providers are in the location I want e.g. near to home, school, work, family etc. Don't know / N/A	Childcare providers are in the location I want e.g. near to home, school, work, family etc. Have not yet started my search for childcare

Sessions are available at the times I need	Sessions are available at the times I need Strongly agree	Sessions are available at the times I need Agree	Sessions are available at the times I need Neither agree nor disagree	Sessions are available at the times I need Disagree	Sessions are available at the times I need Stronglt disagree	Sessions are available at the times I need Don't know / N/A	Sessions are available at the times I need Have not yet started my search for childcare

I am happy with the quality of childcare available to me	I am happy with the quality of childcare available to me Strongly agree	I am happy with the quality of childcare available to me Agree	I am happy with the quality of childcare available to me Neither agree nor disagree	I am happy with the quality of childcare available to me Disagree	I am happy with the quality of childcare available to me Stronglt disagree	I am happy with the quality of childcare available to me Don't know / N/A	I am happy with the quality of childcare available to me Have not yet started my search for childcare

It is easy to find information about what childcare is available in my local area	It is easy to find information about what childcare is available in my local area Strongly agree	It is easy to find information about what childcare is available in my local area Agree	It is easy to find information about what childcare is available in my local area Neither agree nor disagree	It is easy to find information about what childcare is available in my local area Disagree	It is easy to find information about what childcare is available in my local area Stronglt disagree	It is easy to find information about what childcare is available in my local area Don't know / N/A	It is easy to find information about what childcare is available in my local area Have not yet started my search for childcare

It is easy to find out about the quality of different childcare providers in my area	It is easy to find out about the quality of different childcare providers in my area Strongly agree	It is easy to find out about the quality of different childcare providers in my area Agree	It is easy to find out about the quality of different childcare providers in my area Neither agree nor disagree	It is easy to find out about the quality of different childcare providers in my area Disagree	It is easy to find out about the quality of different childcare providers in my area Stronglt disagree	It is easy to find out about the quality of different childcare providers in my area Don't know / N/A	It is easy to find out about the quality of different childcare providers in my area Have not yet started my search for childcare

	If other, please specify:

How far do you agree or disagree with the following statements?
	Strongly agree	Agree	Neither agree nor disagree	Disagree	Strongly disagree	Don't know / N/A	Have not yet started my search for childcare
My childcare provider is able to meet the needs of my child	My childcare provider is able to meet the needs of my child Strongly agree	My childcare provider is able to meet the needs of my child Agree	My childcare provider is able to meet the needs of my child Neither agree nor disagree	My childcare provider is able to meet the needs of my child Disagree	My childcare provider is able to meet the needs of my child Strongly disagree	My childcare provider is able to meet the needs of my child Don't know / N/A	My childcare provider is able to meet the needs of my child Have not yet started my search for childcare

The staff provide a friendly and welcoming atmosphere	The staff provide a friendly and welcoming atmosphere Stronglt agree	The staff provide a friendly and welcoming atmosphere Agree	The staff provide a friendly and welcoming atmosphere Neither agree nor disagree	The staff provide a friendly and welcoming atmosphere Diasgree	The staff provide a friendly and welcoming atmosphere Strongly disagree	The staff provide a friendly and welcoming atmosphere Dbn't know / N/A	The staff provide a friendly and welcoming atmosphere Have not yet started my search for childcare

There are always enough staff on duty	There are always enough staff on duty Stronglt agree	There are always enough staff on duty Agree	There are always enough staff on duty Neither agree nor disagree	There are always enough staff on duty Diasgree	There are always enough staff on duty Strongly disagree	There are always enough staff on duty Dbn't know / N/A	There are always enough staff on duty Have not yet started my search for childcare

I am happy with the range of activities and and resources on offer	I am happy with the range of activities and and resources on offer Stronglt agree	I am happy with the range of activities and and resources on offer Agree	I am happy with the range of activities and and resources on offer Neither agree nor disagree	I am happy with the range of activities and and resources on offer Diasgree	I am happy with the range of activities and and resources on offer Strongly disagree	I am happy with the range of activities and and resources on offer Dbn't know / N/A	I am happy with the range of activities and and resources on offer Have not yet started my search for childcare

There is enough space available in the setting	There is enough space available in the setting Stronglt agree	There is enough space available in the setting Agree	There is enough space available in the setting Neither agree nor disagree	There is enough space available in the setting Diasgree	There is enough space available in the setting Strongly disagree	There is enough space available in the setting Dbn't know / N/A	There is enough space available in the setting Have not yet started my search for childcare

The children have enough access to outdoor space	The children have enough access to outdoor space Stronglt agree	The children have enough access to outdoor space Agree	The children have enough access to outdoor space Neither agree nor disagree	The children have enough access to outdoor space Diasgree	The children have enough access to outdoor space Strongly disagree	The children have enough access to outdoor space Dbn't know / N/A	The children have enough access to outdoor space Have not yet started my search for childcare

The staff keep me well informed about my child's progress	The staff keep me well informed about my child's progress Stronglt agree	The staff keep me well informed about my child's progress Agree	The staff keep me well informed about my child's progress Neither agree nor disagree	The staff keep me well informed about my child's progress Diasgree	The staff keep me well informed about my child's progress Strongly disagree	The staff keep me well informed about my child's progress Dbn't know / N/A	The staff keep me well informed about my child's progress Have not yet started my search for childcare

Need for childcare

If you do not currently use any childcare, please say why not: (Please select all that apply)

Cannot find an available place

Sessions are not available at the times I want

Too expensive/can't afford it

Transport difficulties getting to provide

Children do not want to go

My family/friends provide the childcare I need

I do not need childcare

Other

I am not happy with the quality available

	If other, please specify:

Free childcare

Before today, did you know that some families can get free childcare?
	Yes, I was aware of this	No, I was not aware of this
15 hours free childcare per week for some 2 year olds	15 hours free childcare per week for some 2 year olds Yes, I was aware of this	15 hours free childcare per week for some 2 year olds No, I was not aware of this

15 hours free childcare per week for all 3 and 4 year olds	15 hours free childcare per week for all 3 and 4 year olds Yes, I was aware of this	15 hours free childcare per week for all 3 and 4 year olds No, I was not aware of this

30 hours free childcare per week for some 3 and 4 year olds	30 hours free childcare per week for some 3 and 4 year olds Yes, I was aware of this	30 hours free childcare per week for some 3 and 4 year olds No, I was not aware of this

Do you use any of the following free childcare offers?
	I am eligible and I use this offer	I am eligible but I do not use this offer	I am not eligible for this offer	I don't know if I'm eligible for this offer	Not relevant
15 hours free childcare per week for some 2 year olds	15 hours free childcare per week for some 2 year olds I am eligible and I use this offer	15 hours free childcare per week for some 2 year olds I am eligible but I do not use this offer	15 hours free childcare per week for some 2 year olds I am not eligible for this offer	15 hours free childcare per week for some 2 year olds I don't know if I'm eligible for this offer	15 hours free childcare per week for some 2 year olds Not relevant

16 hours free childcare per week for all 3 and 4 year olds	16 hours free childcare per week for all 3 and 4 year olds I am eligible and I use this offer	16 hours free childcare per week for all 3 and 4 year olds I am eligible but I do not use this offer	16 hours free childcare per week for all 3 and 4 year olds I am not eligible for this offer	16 hours free childcare per week for all 3 and 4 year olds I don't know if Im eleigble for tis offer	16 hours free childcare per week for all 3 and 4 year olds Not relevant

30 hours free childcare per week for some 3 and 4 year olds	30 hours free childcare per week for some 3 and 4 year olds I am eligible and I use this offer	30 hours free childcare per week for some 3 and 4 year olds I am eligible but I do not use this offer	30 hours free childcare per week for some 3 and 4 year olds I am not eligible for this offer	30 hours free childcare per week for some 3 and 4 year olds I don't know if Im eleigble for tis offer	30 hours free childcare per week for some 3 and 4 year olds Not relevant

	If you are eligible for free childcare but do not use it, please state why not:

If you use free childcare, how far do you agree or disagree with the following statements?
	Strongly agree	Agree	Neither agree nor disagree	Disagree	Strongly disagree	Don't know/ N/A	Have not yet started my search for childcare
I am happy with the free childcare session times I have been offered	I am happy with the free childcare session times I have been offered Strongly agree	I am happy with the free childcare session times I have been offered Agree	I am happy with the free childcare session times I have been offered Neither agree nor disagree	I am happy with the free childcare session times I have been offered Disagree	I am happy with the free childcare session times I have been offered Strongly disagree	I am happy with the free childcare session times I have been offered Don't know/ N/A	I am happy with the free childcare session times I have been offered Have not yet started my search for childcare

I am happy with the places where I am able to access free childcare	I am happy with the places where I am able to access free childcare Strongly agree	I am happy with the places where I am able to access free childcare Agree	I am happy with the places where I am able to access free childcare Neither agree nor disagree	I am happy with the places where I am able to access free childcare Disagree	I am happy with the places where I am able to access free childcare Strongly disagree	I am happy with the places where I am able to access free childcare Don't know/ N/A	I am happy with the places where I am able to access free childcare Have not yet started my search for childcare

I have a choice of providers to access free childcare from	I have a choice of providers to access free childcare from Strongly agree	I have a choice of providers to access free childcare from Agree	I have a choice of providers to access free childcare from Neither agree nor disagree	I have a choice of providers to access free childcare from Disagree	I have a choice of providers to access free childcare from Strongly disagree	I have a choice of providers to access free childcare from Don't know/ N/A	I have a choice of providers to access free childcare from Have not yet started my search for childcare

	If you disagree with any of these statements, please explain why:

Thank you very much for taking the time to complete this survey. Your support is greatly appreciated.

Using your personal information
The information you have provided to the Children's Services Department will only be used to understand respondents’ views on childcare provision. Your information will only be used for the intended purpose, we will not collect any additional information about yourself, we will not share your data with other Council Departments and or external bodies. If we intend to use your information for any other purpose, we will normally ask you first. In some cases, the Council may use your information for another purpose if it has a legal duty to do so, to provide a complete service to you, or if there is a risk of serious harm or threat to life. The Council will retain your information in accordance with our retention schedule and it will be held securely.

If you have any questions regarding your Data Protection rights, such as accessing your personal information, etc. or if you have a concern over the handling of your information. You can email [email protected]