Order clear or reusable recycling bags (residents)

Our online forms are currently unavailable
Do not use them for now, including for ordering recycling bags and food caddies, reporting fly-tipping, missed collections or street cleaning. For food waste requests, email [email protected]. For clear recycling bags, email [email protected]. Or call 020 7361 3001 (Mon to Fri, 9am to 5pm)

This page is for recycling bags that are for domestic use only. For commercial waste bags visit our page for information on commercial waste and recycling.

If you live in a mansion block, flat or estate

You may already have a large communal recycling bin.

To help you recycle, we can send you a reusable bag for your recycling to carry to your bin.

If you would like a reusable bag, email: [email protected].

Do not order the clear recycling bags, as you do not need them. 

For residents receiving a kerbside or doorstep collection

You can collect more clear recycling bags from the following outlets:

You can also order more bags online but before you do so, please  check:

• If you can wait for your next delivery, check the delivery schedule online.
• Any communal storage spaces you share with other households.
• If your caretaker or concierge has any bags.

Order clear recycling bags

Our online forms are not working right now.

To order clear recycling bags:

• email: [email protected]
• phone: 020 7361 3001 (Mon to Fri, 9am to 5pm)

If you need more packs of bags with every delivery, or are not regularly receiving your bags:

• email: [email protected]
• phone: 020 7361 3001 (Mon to Fri, 9am to 5pm)

Include any reasons why you think that might be the case. For example, if  you live in a shared building, your bags may be taken by your neighbours, and so we would need to put your bags in an envelope.