Providing evidence

Before you start

You can upload evidence, when you first make your benefit claim on our online claim form.

If you’re informing us about a change, please make sure you download the necessary form.

download a change of address form

download a change of income form

Other ways to provide evidence

If you're returning to upload further information, you can tell us by:

  1. emailing us at:
  2. writing to us at: The Benefits Section, The Town Hall, Hornton Street, W8 7NX
  3. phoning us on: 020 7361 3006. Opening times are Monday to Friday from 8.30am to 5.30pm.
  4. visiting us at The Town Hall, Hornton Street, W8 7NX. Opening times are Monday to Friday from 8.30am to 5pm.