How businesses are paid by the council

How to be set up as a new supplier

To set up as a new supplier quickly and securely, we need certain information. This is to help prevent fraud.

You'll need to provide your company bank or building society statement, dated within the last three months.We need confirmation of a supplier’s bank details. This is to make sure we pay into the correct bank account.

You can redact financial figures on statements, or alternatively provide a letter from your bank confirming the account details, including account name, account number and sort code. This must be on the bank’s headed paper and dated within the last three months.

Company information should be provided on headed paper in PDF format. It must confirm the following supplier details:

  • company name
  • registered address
  • trading address if different to the registered address
  • bank details
  • contact person
  • contact email and telephone
  • VAT number

Invoicing the council

Invoices and credit notes for payment must be sent to [email protected] as a PDF document and addressed to:

Royal Borough of Kensington and Chelsea
Kensington Town Hall
Hornton Street
London
W8 7NX
United Kingdom

Supplier support

From 21 March 2025, the council resumed in-house management of all supplier relations previously supported by the IBC under a shared service arrangement. If you have a query relating to Accounts Payable or supplier management please refer to our Customer and supplier support page, which includes contact information.

Purchase order terms and conditions

Download the terms and conditions of contract for purchase orders. 

 

Last updated: 24 September 2025