Parking Services

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Alternative Name Parking Services
Description Services for all the Council's parking operations.
Address Customer Services Centre Kensington Town Hall Hornton Street
London
W8 7NX
Telephone 020 7361 3949 / 01285 238 956 / 020 7351 1203 - Vehicle retrieval line
020 7361 4380 - Penalty charge ticket payment and enquiry line

020 7361 3019 - Permit telephone renewals line
020 7361 4381 - Permit enquiry line
020 7361 3004 - General parking enquiry line

Parking suspensions line - 020 7361 4385
Email [email protected]
[email protected]
[email protected]
Contact Parking Services
Mailing Address Postal parking permit applications should be sent to:
Customer Services, Town Hall, Hornton Street, London W8 7NX
Hours Penalty charge tickets payment and enquiry-line open Mon - Fri 9am - 5pm
Permit telephone renewals, permit enquiry-line and general parking enquiries open
Mon - Fri 8:30am - 5:30pm
Parking suspensions line open Mon - Fri 9am - 5pm
Transport Tube: High Street Kensington (Circle, District)
Buses: 9, 10, 27, 28, 49, 328
Notes Penalty Charge Notice new online facility

- You can now view the details of your PCN including photos
- You can make a challenge or representation against your PCN
- You can make payment for your PCN

Please visit: https://www.rbkc.gov.uk/PCNchallenge
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Suspensions online service

To submit an application for parking suspensions or to download forms please visit https://www.rbkc.gov.uk/parking-transport-and-streets/parking/parking-suspensions/apply-suspension
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Permits

Personal visits to the Customer Service Centre, for permit related matters: Town Hall, Hornton Street, London W8 7NX

Eligible customers can renew their permit online, please visit https://www.rbkc.gov.uk/parking-transport-and-streets/parking-permits/renew-parking-permit

If you suspect parking permit fraud, please contact us on 020 7361 4231
Last Updated 17 July 2020