Council keen to hear residents’ views on the impact of Coronavirus

Thursday 2 July 2020

We’ve launched a survey for residents to have their say on the effect of Coronavirus on their lives.

We know this is an extremely challenging time for you and that the Coronavirus pandemic has affected many aspects of your day to day life.

We want to better understand how your life has been affected, how you are feeling now, what support services you are accessing and how Council services can help support your recovery over the coming months.

We would be grateful if could complete this short survey which should take you less than 10 minutes.  Your answers will remain anonymous unless you would like to provide us with your contact details so you can be involved in future conversations about service delivery.

Survey results will be shared with residents and used to inform further conversations and engagement sessions from September/October 2020. These will help the Council have a deeper understanding of how services can meet your needs.

Cllr Anne Cyron, Lead Member for Communities, said: “This really is a chance for residents to tell us how Covid-19 has impacted their lives and how services are delivered in the future so they respond to your needs.  

“I would urge you to complete the survey and invite your friends and family in the borough to do the same, so we can improve how we support our communities over the coming months as lockdown starts to ease. As you have shown throughout this pandemic you, our residents, are key to ensuring our borough bounces back and continues to thrive so we are keen to understand the issues which will inform and influence what we do to support you.”

This survey does not include detailed questions about residents' health and wellbeing. Residents’ health and wellbeing is such an important part of the recovery that we will be following up with a detailed consultation in the near future.

Please complete the survey. The survey closes on Friday 14 August 2020.

If you or somebody you know needs translation support to take part in the Residents Survey please call 020 7361 2142. The line is open on Monday to Friday from 9am to 5pm.