Empty home while you’re away studying
Our Online forms and the Council tax and Benefits portion of MyRBKC are currently unavailable
You can call us if you have a general question or email us if you have specific questions about your account, we will get back to you as soon as our systems are back up and running.
Include as much information as possible in your email, as your query may be delayed further if we require additional information
- phone: 020 7361 3005
- email: [email protected]
If you have a home in Kensington and Chelsea which you own that's empty while you're away studying you may be able to get money off your bill.
To apply for a student discount or exemption, all you need to do is link your Council Tax account to your MyRBKC account. You will only need to do this once.
Note: You need to make sure that you register for Council Tax.
- If you would like to register now visit Register for a MyRBKC account and follow the on-screen instructions.
- If you have already registered you can Sign in to MyRBKC account.
You can also make your application in writing or use the Contact us form quoting your Council Tax reference number.
If the home is not in Kensington and Chelsea, then apply to that council.
Last updated: 2 April 2026