Housing policies

Housing Allocation Scheme 2023

The Housing Allocation Scheme 2023 updates a previous scheme created in 2014 and amended in 2017.

It sets out:

  • how residents can join the Housing Register
  • how we prioritise residents for social housing
  • how we let social housing

We developed the new scheme in consultation with residents, stakeholders and staff.

It aims to make the best use of a limited supply of social housing to help those most in housing need.

Key changes

The new scheme includes a number of key changes, including:

  • bands for priority points to provide greater clarity to residents on their position on the Housing Register
  • recognising the Grenfell-related priorities that can be awarded to residents
  • ten additional waiting points for each year someone has waited to be rehoused
  • increased priority for under-occupiers and those moving from accessible homes
  • new priority category for residents who choose the private rented sector instead of long-term temporary accommodation
  • ending paid work points for new applications
  • having quotas and special rehousing pathways: targets for letting a percentage/number of available homes to different types of housing need, rather than only to those with the highest number of points
  • chain lettings approach whereby multiple lettings are created once a home becomes available to let
  • home preferences: certain households can set preferences for the type of home they want to be offered

Scheme details

Read the Housing Allocation Scheme 2023. Alongside it, the summary document provides a summary of the Housing Allocation Scheme and answers some frequently asked questions. The summary of changes table compares the points awarded under the new and previous schemes, highlighting the main changes.

Documents

Housing Allocations Report 

The report explains how we allocated homes in 2024 to 2025, based on our Housing Allocation Scheme and quota.

Further information

Find out more about council and housing association homes, and the Housing Register.

Find out more about the different housing options available.

Contact us

To discuss your housing options, including to join the Housing Register contact the Housing Solutions Team:

Kensington Town Hall
Hornton Street
London
W8 7NX

Last updated: 10 March 2026