Digital inclusion and services

Engage with digital at the library or gain help to get online

View our events

We want to help people get online and thrive at our libraries.

Enjoy free wifi, PCs and devices, and printing.

Get online

At Libraries and Archives, we understand you may be experiencing one or more barriers to using digital - and you are not alone.

Being digitally included means that you can access the internet and engage online - safely and confidently - when you need and want to. If you cannot do this, you may be feel digitally excluded. This can be quite upsetting and frustrating, especially as day-to-day necessities move online such as GP appointments, shopping, banking and more. It may seem that no one has the time or care to show you how to do things on the internet.

Libraries can be your digital beacon, so visit us for help.

A man looking at a tablet

Digital Help

Choose free weekly or monthly sessions to help you learn online basics such as browsing the internet and emailing.
Computers in a library

Digital access

Do you have physical or sensory access needs? No device or SIM card at home? We can support you with free equipment and schemes.
A man looking at a tablet

Digital library

Once you join the library, engage with our online resources and applications, sometimes without having to visit in person.
A women working on a laptop

Wi-Fi hotspots

We offer Wi-Fi connection to the internet at broadband speeds, called hotspots, at all of our libraries.
Two people looking at a computer

Wi-Fi printing

Our Wi-Fi printing solution - Princh - allows you to print and pay from mobile devices and laptops.
A man using a library computer

Use library computers

There are bookable computers in all libraries, providing free Wi-Fi, internet access and Microsoft Office.

Get online in Kensington and Chelsea

How we support residents to get online in libraries and beyond through partnerships, our handbook, and device donation schemes.

Get online

Interested in volunteering?

We are always looking for people to help run our IT Help Sessions in libraries. Apply to volunteer

Last updated: 11 September 2026