Customer information - Summer bank holiday

Published: Friday 19 August 2016

Find out more information on refuse collections and parking restrictions for the Summer bank holiday period. You can also find details on opening hours for the Council's customer services, leisure services, markets and libraries service.


Opening hours for the Customer Service Centre and Contact Centre

The Customer Service Centre will be closed on Monday 27 August 2018 (Summer bank holiday Monday). Normal service will resume on Tuesday 28 August 2018.

Find out general information on customer services opening hours.

The Contact Centre will be closed on Monday 27 August 2018. Normal service will resume on Tuesday 28 August 2018.

Find out general information on telephone and emergency numbers.

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Parking restrictions

Find out the Bank holiday parking restrictions for the Summer bank holiday period including Resident Permit bays, Pay-and-display parking, and single yellow line enforcement.

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Rubbish and recycling collections

Notting Hill Carnival takes place on Sunday 26 and Monday 27 August and this will affect regular collections for rubbish, recycling, garden waste, Too Big for the Bin and food waste collections.

Rubbish and recycling collections

There will be no rubbish and recycling collections on Monday 27 and Tuesday 28 August.

If your rubbish and recycling collection day falls on Monday we will collect your rubbish and recycling on Thursday 30 August, and if you normally have a collection on Tuesday, we will collect on Wednesday 29 August, and also on Friday 31 August.

Garden waste collections

If your garden waste is collected on Wednesday 29 August, we will collect it on Saturday 1 September.

Food waste collections

If your food waste is collected on a Monday, it will be collected on Wednesday 29 August and if your food waste is collected on a Tuesday, it will be collected on Thursday 30 August.

Too Big for the Bin

These collections will resume on Wednesday 29 August

For more information about rubbish, recycling and garden waste collections, contact Streetline on 020 7361 3001, email streetline@rbkc.gov.uk, or visit the Rubbish collections webpage.

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Library opening hours

Libraries will be closed on Monday 27 August 2018 Summer bank holiday.

Find out more general libraries information.

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Leisure Centre opening hours

Kensington Leisure Centre will be closed on Sunday 26 and Monday 27 August, and will open as normal on Tuesday 28 August.

Chelsea Sports Centre is open as usual over the Bank Holiday weekend.

Find out more general leisure centre information.

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Registrars opening times

The Register Office will be closed on Monday 27 August 2018 and business as usual will resume on Tuesday 28 August.

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Museums opening times

Leighton House Museum has normal opening hours over the Summer Bank Holiday period.

18 Stafford Terrace will be closed to the public until Saturday 8 September.

Find out more information on visiting Leighton House Museum.

Find out more information on visiting 18 Stafford Terrace.

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Noise and Nuisance service availability

The Noise and Nuisance team will operate as usual.

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Ecology Centre opening times

The Ecology centre will be closed on Monday 27 August and reopen on Tuesday 28 August 2018.

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Portobello and Golborne Road Market opening times

The markets are:

  • open as normal on Saturday 25 August 2018
  • closed as normal on Sunday 26 August 2018
  • closed on Bank Holiday Monday 27 August 2018
  • open as normal from Tuesday 28 August 2018

You can find out more markets information.

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