The Lancaster West Update

Lancaster West update

The Lancaster West newsletter provides regular updates on news for the Estate and space for people to discuss issues for the local area.

We are keen to work with residents to make sure the newsletter contains the right information and make sure everyone knows how to reach the right members of the team.

Please email or call 0800 389 2005 to give us your suggestions and views. You can also drop by Unit 7, Baseline Studios, Whitchurch Road, W11 4AT any time for a cup of tea and a chat.

Meet the team

The Lancaster West Estate Neighbourhood Team is here to help everyone on the whole Estate with their housing issues, work with residents on the refurbishment of the Estate and link residents up to other services that are available. We are keen to talk about the future of the Estate and what we can achieve together.

Neighbourhood Director

James is responsible for the work of the Lancaster West neighbourhood team, including repairs, maintenance and support for residents. You can reach James on  

We have a neighbourhood team based in the Baseline Office who can help with a repair, tenancy and rent or service charge enquiry. If you would like to discuss an issue, please call 0800 389 2005 or email contact

If you would like to meet the team, contribute to this newsletter or potentially volunteer with us in the office, we would be very pleased to hear from you.


Older versions of the Lancaster West newsletters are available on request. Please email confirming which edition(s) you would like and we will be in touch.