We are working to resolve ongoing issues with our parking permits system which is affecting payments, cancellations and refunds.
New subscriptions are temporarily paused while this work continues. You can still buy three, six and 12 month parking permits.
You may have received multiple emails or letters about parking permits with contradictory or incorrect information. We apologises for any confusion caused. Residents are protected from enforcement where records may be incorrect.
For support on outstanding bills and wider support please call 020 7361 4381 or email [email protected]
Eligibility criteria
You are eligible to apply for a resident's parking permit if:
- your main, permanent home is in the borough
- you are the registered keeper of the vehicle or are leasing the vehicle or using a company vehicle
- your driving licence is unexpired when you make your application
- you are a student whose family home or university home is in the borough, irrespective of where you are studying.
If you do not meet these criteria, you are not eligible for a permit, irrespective of your interest in the property or the vehicle.
In November 2022 changes to the resident parking permit eligibility criteria and terms and conditions were made. These were designed to reduce unnecessary bureaucracy and keep the integrity of the scheme.
Can I apply for more than one permit?
You cannot have more than one car permit, or more than one motorcycle permit, for this or any other local authority which bases eligibility for a permit on residency.
You can hold both a car permit and a motorcycle permit at the same time.
Permit-free properties
A number of properties in the borough are classed as permit free. This means they do not qualify for residents' parking permits.