Search results
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Tenant Satisfaction Measures | Royal Borough of Kensington and Chelsea
Annual satisfaction survey on how Housing Management is performing.
https://www.rbkc.gov.uk/housing/consultations-publications-and-policy/tenant-satisfaction-measures -
Online Housing Services Help | Royal Borough of Kensington and Chelsea
Manage your council rent, service charge, and repair accounts online.
https://www.rbkc.gov.uk/housing/rbkc-resident-information/online-housing-services-help -
Service charges | Royal Borough of Kensington and Chelsea
Find information about service charges.||How to pay your rent, service charges and find out what financial support is available.
https://www.rbkc.gov.uk/housing/rent-employment-and-financial-support/your-rent/service-charges -
Mutual exchange | Royal Borough of Kensington and Chelsea
||Your tenancy agreement is a legal contract between you and your landlord, the council.
https://www.rbkc.gov.uk/housing/rbkc-resident-information/rbkc-tenancies/mutual-exchange -
Housing Allocation Scheme 2023 | Royal Borough of Kensington and Chelsea
Information about changes that were made to the Council’s Housing Allocation Scheme in February 2017.||Housing strategies, policies and publications.
https://www.rbkc.gov.uk/housing/consultations-publications-and-policy/housing-policies-0/housing-allocation-scheme-2023 -
Condensation, damp and mould | Royal Borough of Kensington and Chelsea
How to spot and prevent condensation in your home.||Report or check the status of a repair and learn about the responsibilities of the Council when it comes to repairs in your home.
https://www.rbkc.gov.uk/housing/repairs-major-works-and-maintenance/housing-repairs/condensation-damp-and-mould -
Housing Ombudsman Landlord Performance Report | Royal Borough of Kensington and …
Breakdown of performance data April 2023 to March 2024
https://www.rbkc.gov.uk/housing/compliments-complaints-and-feedback/housing-ombudsman-landlord-performance-report -
Heating and hot water charges | Royal Borough of Kensington and Chelsea
||How to pay your rent, service charges and find out what financial support is available.
https://www.rbkc.gov.uk/housing/rent-employment-and-financial-support/your-rent/heating-and-hot-water-charges -
Water charges rebate | Royal Borough of Kensington and Chelsea
What is the water charges rebate and how to claim it
https://www.rbkc.gov.uk/housing/rent-employment-and-financial-support/water-charges-rebate -
Overcrowding | Royal Borough of Kensington and Chelsea
Advice on, and help to and resolve overcrowding.||Information about local housing support, social and accessible housing.
https://www.rbkc.gov.uk/housing/finding-home-and-housing-options/applying-councils-housing-register/overcrowding