Street Enforcement Team
Our Street Enforcement Team patrols the borough, working to provide safe and clean streets for those who live and work in, and visit the borough. The team protects the community and the environment by dealing with the problems we know most matter to you, like fly-tipping, aggressive begging and a range of other concerns.
The Street Enforcement Team consists of 23 officers and three supervisors covering the North, Central and South areas of the borough.
Each ward has at least one dedicated street enforcement officer.
The Council has also appointed a contractor, Kingdom Local Authority Support, to provide additional enforcement services to the Street Enforcement Team (SET). Together the teams will hope to deliver improvements to local environmental quality, supporting organisational commitments for becoming the best borough. Please see Fixed Penalty Notices if you have received an FPN from an officer of Kingdom support services.
How to identify us
The team wear a highly visible uniform and will always carry photo ID that shows their name and job title. The Street Enforcement Team work across the entire borough on foot or in council vehicles.
Hours of operation
The Street Enforcement Team work a rota ensuring officer presence seven days a week:
- Monday to Friday, 7am to 11pm
- Saturday, 10am to 11pm
- Sunday, 10am to 7pm
The service is closed on Christmas Day, Boxing Day and New Year’s Day.
What we do
The Street Enforcement Team have the delegated powers from the council to issue fixed penalty notices (FPNS) for a breaches of legislation designed to protect the environment and our communities. They also serve FPNs for breaches of public space protection orders.
The team:
- investigates fly-tipping and other environmental crimes
- investigates concerns on the highway, such as:
- unlicenced tables and chairs
- unsafe scaffolding
- skip permits
- unlit skips
- removes abandoned bicycles
- removes abandoned vehicles
- enforces the Public Space Protection Orders (PSPOs) for:
- vehicle nuisance
- busking
- alcohol-related anti-social behaviour
- Earl's Court
- patrols with police to deal with concerns for low level crime and anti-social behaviour.
We also monitor and attend to:
- all highway obstructions, excluding parking offences
- unlicenced advertising boards on the highway
- tree branches and vegetation overhanging the public highway
- offences relating to temporary structures
- illegal street trading
- mobile advertising
Enforcing actions
The Street Enforcement Team officers may at times need to take enforcement action against those who commit environmental crimes and highways concerns. Enforcement action can include issuing:
- fixed penalty notices
- warning letters
- community protection warnings and notices
and prosecuting offenders.
Parking on private driveways
Please be mindful of others, such as the partially sighted, when parking on private driveways that your vehicle does not overhang or obstruct the footpath. Vehicles that cause obstruction of the footway to the interruption of the user or that are parked on the pavement may have enforcement action taken against them.
Reporting a problem
To report concerns for environmental crime and anti-social behaviour, contact Streetline:
- Report a problem online
- telephone 020 7361 3001
- email [email protected]
Lines open Monday to Friday, 9am to 5:50pm
If you have urgent concerns for crime and serious anti-social behaviour please contact the police on 999 (in an emergency, or 101 for non-emergency calls.