Parking Services

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Alternative Name	Parking Services
Description	Services for all the Council's parking operations.
Address	Customer Services Centre Kensington Town Hall Hornton Street London W8 7NX
Telephone	020 7361 3949 / 01285 238 956 / 020 7351 1203 - Vehicle retrieval line 020 7361 4380 - Penalty charge ticket payment and enquiry line 020 7361 3019 - Permit telephone renewals line 020 7361 4381 - Permit enquiry line 020 7361 3004 - General parking enquiry line Parking suspensions line - 020 7361 4385
Email	[email protected] [email protected] [email protected]
Contact	Parking Services
Mailing Address	Postal parking permit applications should be sent to: Customer Services, Town Hall, Hornton Street, London W8 7NX
Hours	Penalty charge tickets payment and enquiry-line open Mon - Fri 9am - 5pm Permit telephone renewals, permit enquiry-line and general parking enquiries open Mon - Fri 8:30am - 5:30pm Parking suspensions line open Mon - Fri 9am - 5pm
Transport	Tube: High Street Kensington (Circle, District) Buses: 9, 10, 27, 28, 49, 328
Notes	Penalty Charge Notice new online facility - You can now view the details of your PCN including photos - You can make a challenge or representation against your PCN - You can make payment for your PCN Please visit: https://www.rbkc.gov.uk/PCNchallenge ____________________________________________ Suspensions online service To submit an application for parking suspensions or to download forms please visit https://www.rbkc.gov.uk/parking-transport-and-streets/parking/parking-suspensions/apply-suspension ____________________________________________ Permits Personal visits to the Customer Service Centre, for permit related matters: Town Hall, Hornton Street, London W8 7NX Eligible customers can renew their permit online, please visit https://www.rbkc.gov.uk/parking-transport-and-streets/parking-permits/renew-parking-permit If you suspect parking permit fraud, please contact us on 020 7361 4231
Last Updated	17 July 2020

Are there priority parking places on-site for people with disabilities? - No

Are there on-street, disabled badge parking places nearby (less than about 100 metres/yards away?) - Yes

Is there a set down point for easy access to the building nearby (less than 100 metres/yards away?) - No

Is there a train/underground station nearby(less than 100 metres/yards away?) - Yes - High Street Kensington

From the nearest train/underground station, will people encounter obstacles? - Yes

Is there a bus stop less than 100 metres away? - Yes - 9, 10, 27, 49, 52, 73, 328

From the nearest bus stop, will people encounter obstacles? - Yes - Roads to cross

Are the building doors automatic? - Yes

Is the building fully wheelchair accessible? - Yes

Are the toilets accessible? - No

Is free access to a plug point for charging electric wheelchairs available? - Yes

Are guide dogs and hearing dogs welcome? - Yes

Is there a loop system for people with hearing loss? - Yes

Are there plans for emergency evacuation which cover people with disabilities? - Yes