Parking Services

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Organisation Details

Alternative Name	Parking One Stop Shop Parking Operations
Description	Services for all the Council's parking operations.
Address	Customer Services Centre Kensington Town Hall Hornton Street London W8 7NX
Telephone	020 7361 3004 - Parkingline 020 7361 3004 - Parkingline 020 7361 4385 (Parking Suspensions Line available from 9am to 5pm) 020 7361 4381 (Permit enquiries available from 8.30am to 5.30pm) 020 7795 8888 (Automated payment line) 020 7376 3721/8402 (Clamp payments. 8am-8pm Monday - Saturday) 020 7351 1203 (Clamp payments. Out of hours) 020 7361 3949 (Vehicle retrieval enquiries. 8am-8pm Monday to Saturday)
Fax	020 7368 0276
Email	parking@rbkc.gov.uk - Parkingline parking@rbkc.gov.uk
Website	www.rbkc.gov.uk/environmentandtransport/parking.aspx
Contact	Parking Information Officer
Mailing Address	Parking Operations Annexe Building Council Offices Pembroke Road London W8 6LZ (For all postal enquiries except those relating to permits which should be sent to the Town Hall address above.)
Hours	Personal visits for permit enquiries: Monday to Friday: 8.30am - 5pm (The Permitline telephone service is manned from 8.30am until 5.30pm) For other parking services: Monday to Friday: 9am - 5pm (The Parkingline telephone service is manned 9am - 5pm)
Services	See notes.
Transport	Tube: High Street Kensington (Circle, District) Buses: 9, 10, 27, 28, 49, 328
Notes	Parking Operations: management of controlled parking zone, parking bay and yellow line suspensions, skip permits and management of the Town Hall Car Park. Customer Service Centre: Management of residents' parking permits. Parking Enforcement: management of the Council's parking enforcement contractors, including the issuing and processing of parking tickets, vehicle clamping and removal and car pound management. If you wish to challenge a Penalty Charge Notice, write to the Council at: PO Box 4294 Worthing BN13 1WW If you are not satisfied with the response, wait for the Notice to Owner and send it back for consideration by the Council's Representations Section. Wait for a letter of acceptance/rejection and if still not satisfied use the form sent with the rejection to appeal to: Parking and Traffic Appeals Service PO Box 1010 Sutton Surrey SM1 4SW If you suspect Parking permit fraud please contact the following number: 020 7361 4231 (Parking Permit Fraud Hotline, phone in confidence) Parking is also responsible for the carpark located under the Central Library and Town Hall. 020 7937 7040 (Hornton Street W8 public car park) May also be e-mailed at parking@rbkc.gov.uk for all non permit enquiries.
Map
Last Updated	29 November 2012

If any of the information in this A - Z entry is incorrect please contact information.services@rbkc.gov.uk who will be happy to make amendments.

Disclaimer 
The Royal Borough provides this A-Z database of council departments, local and national organisations as part of our service. We work to ensure the information is accurate but cannot accept responsibility for any inaccuracies or omissions. The Council does not necessarily endorse all the organisations / service providers listed in this database. If you have any queries about information listed here please email information.services@rbkc.gov.uk.