This A - Z Directory is maintained by the Royal Borough's Libraries. Please
read the disclaimer.
||Parking One Stop Shop
||Services for all the Council's parking operations.
||Customer Services Centre
Kensington Town Hall
||020 7361 3004 - Parkingline
020 7361 3004 - Parkingline
020 7361 4385 (Parking Suspensions Line available from 9am to 5pm)
020 7361 4381 (Permit enquiries available from 8.30am to 5.30pm)
020 7795 8888 (Automated payment line)
020 7376 3721/8402 (Clamp payments. 8am-8pm Monday - Saturday)
020 7351 1203 (Clamp payments. Out of hours)
020 7361 3949 (Vehicle retrieval enquiries. 8am-8pm Monday to Saturday)
||020 7368 0276
||email@example.com - Parkingline
||Parking Information Officer
(For all postal enquiries except those relating to permits which should be sent to the Town Hall address above.)
||Personal visits for permit enquiries: Monday to Friday: 8.30am - 5pm (The Permitline telephone service is manned from 8.30am until 5.30pm)
For other parking services: Monday to Friday: 9am - 5pm (The Parkingline telephone service is manned 9am - 5pm)
||Tube: High Street Kensington (Circle, District)
Buses: 9, 10, 27, 28, 49, 328
||Parking Operations: management of controlled parking zone, parking bay and yellow line suspensions, skip permits and management of the Town Hall Car Park.
Customer Service Centre: Management of residents' parking permits.
Parking Enforcement: management of the Council's parking enforcement contractors, including the issuing and processing of parking tickets, vehicle clamping and removal and car pound management.
If you wish to challenge a Penalty Charge Notice, write to the Council at:
PO Box 4294
If you are not satisfied with the response, wait for the Notice to Owner and send it back for consideration by the Council's Representations Section. Wait for a letter of acceptance/rejection and if still not satisfied use the form sent with the rejection to appeal to:
Parking and Traffic Appeals Service
PO Box 1010
If you suspect Parking permit fraud please contact the following number:
020 7361 4231 (Parking Permit Fraud Hotline, phone in confidence)
Parking is also responsible for the carpark located under the Central Library and Town Hall.
020 7937 7040 (Hornton Street W8 public car park)
May also be e-mailed at firstname.lastname@example.org for all non permit enquiries.
29 November 2012
|Are there priority parking places on-site for people with disabilities? - No
|Are there on-street, disabled badge parking places nearby (less than about 100 metres/yards away?) - Yes
|Is there a set down point for easy access to the building nearby (less than 100 metres/yards away?) - No
|Is there a train/underground station nearby(less than 100 metres/yards away?) - Yes - High Street Kensington
|From the nearest train/underground station, will people encounter obstacles? - Yes
|Is there a bus stop less than 100 metres away? - Yes - 9, 10, 27, 49, 52, 73, 328
|From the nearest bus stop, will people encounter obstacles? - Yes - Roads to cross
|Are the building doors automatic? - Yes
|Is the building fully wheelchair accessible? - Yes
|Are the toilets accessible? - No
|Is free access to a plug point for charging electric wheelchairs available? - Yes
|Are guide dogs and hearing dogs welcome? - Yes
|Is there a loop system for people with hearing loss? - Yes
|Are there plans for emergency evacuation which cover people with disabilities? - Yes
If any of the information in this A - Z entry is incorrect please contact
email@example.com who will be happy to make amendments.
The Royal Borough provides this A-Z database of council departments, local and national
organisations as part of our service. We work to ensure the information is accurate
but cannot accept responsibility for any inaccuracies or omissions. The Council
does not necessarily endorse all the organisations / service providers listed in
this database. If you have any queries about information listed here please email