Environmental considerations for residents and visitors

Environmental health

  • Noise and nuisance

    Information on how to resolve a noise problem, including advice for builders.

  • Pest Control Service

    The Environmental Health Department can help you manage your pest control issues through the Pest Control Service.

  • Animal warden services

    Here you will find contact details for reporting lost animals or problems in your area. Animal warden services also provide information and advice about control orders and how to apply for our dog registration scheme.

  • Public Health Training Service

    About our training services - training offered on Food Safety, Health and Safety, and Public Health

  • Health and safety

    The Council's Environmental Health service is responsible for the enforcement of health and safety matters in a range of non-industrial premises 

  • Infectious diseases

    A list of infectious diseases which must be reported to your local authority

  • Food safety

    Food safety information, guidance and training courses

Greener Borough

  • Climate Change

    Find out about how the Royal Borough is addressing climate change and reducing emissions. Residents, schools, and businesses can also find tailored information about being green and saving energy and money.

  • Ecology

    The Ecology service provides formal and informal environmental education for children and adults, including walks, talks and workshops to: promote awareness and understanding of ecology; to enhance and monitor biodiversity; and to encourage local residents to participate in practical conservation and environment improvement.

  • Royal Borough Environment Project

    The Environment Project works in partnership with the public, private and voluntary sectors, to improve the environment in the Royal Borough and to involve the local community in improving their neighbourhood.

  • Land contamination

    Information about land contamination, what causes land contamination and how it can be dealt with.

  • Dealing with flooding

    Here you will find Emergency contact information in the event of flooding.

  • High winds

    High winds can cause many types of damage and problems. Information on what to do during high winds, power cuts, travel disruptions and how to report fallen trees and other street faults or conditions can be found here.

  • Cold weather, ice and snow

    Advice on how to keep you and your family warm, healthy and safe during the cold weather.

  • Heatwave

    Information and advice on how to keep you and your home cool during a heatwave as well as contact information and links for further advice from the NHS, air TEXT, DEFRA, Health and Safety Executive and the Met office.

  • Disruption to services

    If you, or someone in your household is vulnerable, you can apply for priority service in the case of disruption to Services. Here you will find contact information for Water, Gas and Electricity services.

Air quality

  • Doing your bit

    Find out how you can do your bit to improve local air quality

  • Air quality

    Information about air quality, the main sources of air pollution and the associated health risks, how to improve air quality and going smoke free.

  • Heathrow Airport

    Information about the Airports Commision's recommendation for a third runway at Heathrow.

  • Air Quality reports and documents

    Under the Environment Act 1995, the Royal Borough is required by the Government to review and assess air quality and to work towards meeting national air quality objectives. Here you can read the reports on Air quality…

  • Consultation on the Draft Air Quality and Climate Change Action Plan 2016 - 2021

    Information about the consultation on the Council's Air Quality and Climate Change Action Plan for 2016 to 2021.

Advice for builders