Flooding and extreme weather



Contact information during and after a flood, advice on preparing for floods, policies and managing flood risk.

High winds

High winds can cause many types of damage and problems. Information on what to do during high winds, power cuts, travel disruptions and how to report fallen trees and other street faults or conditions can be found here.

Cold weather, ice and snow

Advice on how to keep you and your family warm, healthy and safe during the cold weather.

Disruption to services

If you, or someone in your household is vulnerable, you can apply for priority service in the case of disruption to Services. Here you will find contact information for Water, Gas and Electricity services.

Keeping cool in the heatwave

Advice to help protect you during a heatwave. 

Thames Tideway Tunnel Project

Information about the Thames Tideway Tunnel Project.

Surface Water Management Plan (SWMP)

Download information about the surface water management plan which shows our predicted risk and preferred surface water management strategy.

Counters Creek Project

Information about the Counters Creek Project to upgrade the sewer system.

July 2021 flooding event

Information about the actions the council is taking following the flooding event on the 12 July 2021.