Housing | Royal Borough of Kensington and Chelsea

Homelessness

Preventing homelessness

Ways you can get help if you think you will become homeless, and how to stop this from happening

Homelessness

If you are homeless or being threatened with homelessness, you should contact the Council...

Temporary accommodation, intermediate and accessible housing

We do not have enough properties to house everyone who is in housing need, and therefore we have to...

Rough sleeping

How to help someone you see sleeping rough.

Accessible housing

Information on accessible housing in the borough.

Intermediate housing

Intermediate housing covers a range of schemes to help you rent or buy a home that you can afford....

Tenancy Relations Service

A service giving advice to both tenants and landlords in RBKC.

Housing and Homelessness Reviews

Find out what the Council do when a homeless application review has been requested.

Finding your home

Home Connections

Find out more about properties that are advertised on the Council’s choice-based lettings scheme,...

Housing options/schemes

Information on different housing options or schemes

Health assessments

When you apply to the Housing Register you will be asked about your health needs and your need to...

Self assessment form

We have developed an online housing self assessment form, to help you understand your likelihood of...

Local housing information

An overview of housing in Kensington and Chelsea and who can join the Council's housing register.

Supported housing and hostels

This page tells you how to access supported housing, how you will be assessed and the type of...

Community Alarm Service

Support services for local residents: Community Alarm Service and Sheltered housing

Social housing in the borough

Information about social housing properties available in Kensington and Chelsea.

Housing Allocation Scheme 2017

Information about changes that were made to the Council’s Housing Allocation Scheme in February...

Wider Grenfell Rehousing Policy

Rehousing policy for The Walkways, Bramley House and Treadgold House residents.

Finding rented accommodation

Advice and guidance on finding private accommodation for rent in the Royal Borough.

Mobility Transfer Scheme

How council tenants may be eligible for a transfer to help those who need easy access to their...

Under-occupation Scheme

Help for council tenants to downsize if you have unused bedrooms in your property.

Moving to the seaside

Information on the Mayor's scheme for over 60's who wish to move to the seaside or countryside.

Residents to be offered a home for life

Kensington and Chelsea Council is to reintroduce lifetime tenancies to give tenants a home for life...

HomeStart Scheme

The HomeStart Scheme helps people to move out of London. As all the social housing outside of...

Nominations and RP liaison

Information on housing nominations and liaison between the Council and housing providers

LAH evaluation

Social housing landlords across London are successfully working on improving housing choices for...

Home Connections

About the Home Connections team which manage all vacancies which are let through a process called...

Supported housing

How the council can support local residents who are elderly or vulnerable.

Single Homeless Voucher Scheme

A scheme for landlords to help single homeless people to find housing in the private rented sector.

Housing advice and support

Grants and adaptations

How the council can help to fund adaptations in your home if you have a permanent disability.

Local support

Local non-profit organisations that can help with housing, financial hardship and other support.

Young people

Advice for 16 or 17 year-olds wanting to leave home.

Duty to Refer

For authorities to notify the council that a service user may be at risk of becoming homeless.

Local Lettings Plan

For residents of the Lancaster West Estate or Bramley House at the time of the Grenfell tragedy.

Report antisocial behaviour to Housing Management

Use our online form to report antisocial behaviour to Housing Management.

Home contents insurance

Advice for Council Tenants on what they may need to insure.

Empty homes

Guidance for owners of empty properties on how they can utilise the empty space.

Overcrowding

Advice on, and help to resolve overcrowding.

Advice for landlords

Information for letting agents

How letting agents can help the council with housing in RBKC.

Redress scheme guidance

Guidance for landlords on joining a redress scheme.

Self-build and custom build

Guidance for those building their own home or contracting a builder to build their home.

Debt advice

Organisations that may be able to help you If you are finding it difficult to manage financially.

Parking on housing estates

Apply for parking on housing estates through a variety of different types of permits.

Help to live at home

Most of us want to stay living independently at home. Help is available for a number of things you...

Housing support services

Support services for residents who may be at risk of losing their homes.

People First

Find local groups, activities and services in your area with information from the council.

Tackling antisocial behaviour and crime

How to report anti-social behaviour and crime.

Paying your rent

Ways for Council Tenants to pay their rent.

Housing management online services

Log in to Housing Management online services

COVID-19: Housing and homelessness

Information about critical housing needs and repairs, hardship support and homelessness advice.

Landlords, letting agents and property management companies

Information for landlords, letting agents and property management companies.

Private Licence Agreement (PLA) Scheme

This guaranteed rent scheme offers homeowners the opportunity to place their self-contained...

Housing Association leasing scheme

Information on how you can lease your property to a registered housing provider or private landlord.

Housing and worklessness

The Housing and Worklessness Project aims to improve the way the council works with housing...

Housing Needs Privacy Notice

How the Housing Needs division uses the information it collects

Housing Data Protection

Information collected by the Housing team and how we use it.

Housing Management online services FAQs

How to set up your online service account with Housing Management.

Key Worker Accommodation Pilot Programme

Information on the Key Worker Accomodation Pilot Programme

Free letting service

How the council can help landlords to let their properties.

Display of ownership details

Guidance on display of ownership details which applies to all businesses where the trading name is...

Deposit protection scheme

Guidance on the tenants' deposit protection scheme.

Holding deposits

Information for all parties on holding deposits.

Display of fees

Advice for letting agents on what administration fees can be charged.

Homeowner services

Payments for home owners

Ways the Council can help leaseholders organise major works payments.

Buying or selling your home

Information on buying or selling your home

Service charges

Information for leaseholders.

Home Ownership

A starting point for leaseholders.

Buildings insurance

Details of our Buildings' Insurance policy for our leaseholders.

Service standards

Our standards of service for leaseholders.

Sub-letting your home

Information for leaseholders on subletting your home.

Administration charges

About administration charges for special services.

New tenancies and leases

Information on Council Tenancies and Our Tenancy Policy.

Right to Buy

The Right to Buy means that certain tenants can buy their home at a discount to the full market...

Repairs and major works

Report a repair

Information for Council tenants on the repairs and works processes.

Rights and responsibilities

The rights and responsibilities for leaseholders.

Investing in our estates

Information on how we invest in our estates

Capital programme – major works

Programme of planned work to your homes.

Adair and Hazlewood project

Information about the project to remove the external render system from Adair and Hazlewood towers...

Report a new repair or enquire about a current or completed repair

For Council Tenants to report a housing repair.