Useful online resources
We know from speaking to residents that most people who feel like they cannot use digital tools prefer to get help from a friend or family member.
With that in mind, here are some additional sources of information you can use to help a loved one with things like creating an email address, staying safe online, and much more.
Citizens Online Freephone digital skills helpline
For help to get started using technology or to get support to learn how to do more online, telephone 0808 196 5883 and leave a message. A trained digital champion will call you back and offer friendly, patient support over the phone.
Free courses for you to learn digital skills to stay safe and connected.
Digital Unite Technology Guides
400+ technology guides are available on a range of topics, including how to get started using a computer for beginners, and how to use the internet safely.
Age UK Getting started on the internet
Covers device accessibility, using social media and WhatsApp and what can be done online day-to-day.
My Computer My Way from Ability Net
This talks about adaptations which will help disabled users to use the internet more easily.
Free courses from the National Careers Service to help learn new skills or change jobs, including computer essentials courses.