Tell us about any changes

Tell us:

• when you move
• if your household changes
• if your name changes

This helps us keep your Council Tax bill accurate.

If you already live in the borough, you can manage changes quickly using your MyRBKC Account. 

Register for an account or sign in to update your details and manage payments.

Moving within or out of the borough

If you do not have a MyRBKC account you can use our online form to tell us about your move. 

You'll need to provide:

• your Council Tax account reference number
• your current or previous address
• your new address 
• the date you moved

What happens next

We aim send your updated bill within 10 days of the start of your account or notification (if you are moving in at a future date). 

The revised bill will show:

• anything you still owe for your old address
• the amount due for your new address

If you have overpaid for your old address, we'll usually apply this as credit to reduce what you owe at your new address.

Your updated bill will tell you what your new instalments will be.

Tell us that you have moved

Changes to your household

Tell us if your circumstances change. This includes:

• someone in the property has died
• applying for or cancelling a Single Person Discount
• a change in income

If you have changed your name

Contact us to tell us about your name change and provide evidence:

Include the following in your email:

• your Council Tax account reference
• your name before the change
• your address
• your new name
• reason for the change, for example deed poll, marriage, divorce or other
• proof of your name change (such as a marriage certificate, decree of absolute or deed poll notification)

We'll update your account within 14 working days of receiving your request and send an updated bill.

Contact the Council Tax team.

Frequently asked questions

If I register for Council Tax, can I get a resident's parking permit automatically?

No. Registering for Council Tax does not automatically give you a resident's parking permit.

You'll need to apply separately for residents parking permit.

If I register for Council Tax, am I automatically added to the Electoral Register?

No. The Council Tax register and the Electoral Register are separate.

To register to vote, you'll need to complete a separate application. Find out more about registering to vote.

If I'm a tenant, do I need to tell you when I move?

Yes. Tell us when you move into or out of a property, even if you rent your home.

Your landlord may not tell us about your move. To make sure we send the right Council Tax bill, complete the relevant online form as soon as you move.

How do I get a copy of my Council Tax bill?

You can view and download a copy of your bill straight away through MyRBKC. 

If you cannot access MyRBKC, contact us and we'll send you a copy. We send copies within at least 24 hours.

Contact us

For further information and help, contact the Council Tax team.